Customer Service Inventory Control

Lovey Freeman

*** ******* ******, **********, ** 35224

Cell: 251-***-**** Email: ***************@*****.***

Summary of Qualifications

Hard-working and dedicated professional with over 15 years of customer service, manufacturing, warehouse, and management experience, seeking an opportunity to utilize my skills where they are needed most. Self-motivated, people-oriented individual with exceptional communication and time management skills. My background makes me highly proficient in everything from maintaining inventories of supplies, performing varied warehouse/manufacturing tasks, and handling general office support/administrative work.

Experience

Inventory Specialist February 2023 – Present

Winn-Dixie, Birmingham, AL

Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise

Performed cycle counts of various products on a regular basis; researched and resolved inventory issues such as mislocated or missing inventory, or discrepancies in actual on-hand stock versus the computerized inventory control system

Took inventory or examined merchandise to identify items to be reordered or replenished, and informed store management of items to reorder

Disposed of damaged or defective items, or returned them to vendors

Paint Shop/Material Handler/Forklift Operator April 2020 – February 2023

Onin Group, Bessemer, AL

Assigned to work at the Mercedes-Benz USA facilities in Vance and Woodstock, AL and performed the following:

Checked the exterior paint finish on newly manufactured/painted vehicles, buffed out imperfections, and reported any quality issues to a supervisor

Operated forklifts to transport batteries/parts from location to location

Pulled items from warehouse racking and moved to desired location(s)

Loaded and unloaded trucks

Kept loading areas and machinery clean

Handled multiple complex tasks simultaneously

Office Assistant August 2019 – April 2020

Rooms To Go, Hoover, AL

Processed customer transactions including completing all paperwork for in-house financing

Scheduled furniture deliveries based upon staff and customer availability

Created, entered, and maintained information in various computer software/databases

Performed varied general office clerk duties including filing, ordering and organizing supplies, creating/typing documents, and maintaining office equipment

Arranged conference, meeting, or travel reservations for staff

Coordinating events as necessary

Assistant Manager January 2019 – August 2019

Witherspoon Holdings Corporation, New Orleans, LA

Assisted passengers with entering and exiting charter buses

Checked baggage going on the bus and ensured all baggage was stored in a safe manner

Collected money from fare-paying passengers.

Announced and demonstrated safety and emergency procedures, such as the use of seat belts and exit procedures

Inspected passenger tickets to verify information

Appliance Specialist October 2017 – January 2019

The Home Depot, Mobile, AL

Greeted customers and ascertained what each customer wanted or needed

Explained the features/specifications of various appliances and helped customers select the best option(s) based on their budget and desired product features

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Assisted in providing information regarding extended service protection plans and sold protection plans

Caregiver March 2015 – October 2017

Visiting Angels, Tupelo, MS

Assigned to work at North Mississippi Medical Center and in client’s private homes and performed the following:

Administered bedside or personal care, such as ambulation or personal hygiene assistance

Cared for individuals during periods of incapacitation or convalescence, providing companionship and personal care

Fed patients/clients that were unable to feed themselves

Assisted elderly clients at home with daily activities

Cleaned for patients and made sure their daily tasks were accomplished

Transported in-home clients to and from doctor appointments

Equipment Training Manager September 2010 – March 2015

Nike Distribution Center, Memphis, TN

Trained new hires in general manufacturing/warehouse practices and safety measures

Trained employees on how to scan, tag, inspect, and pick merchandise from warehouse shelves

Assisted new hires with other equipment training including headphones and the inventory control system before assigning to a work area on the floor

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