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Mechanical Engineering Customer Service

Location:
Tucker, GA
Posted:
August 20, 2023

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Resume:

Thoai My Nguyen

Kennesaw State University Bachelors of Science in Mechanical Engineering Graduate

Purpose-driven offering expertise in problem-solving project with mathematics and mechanical understanding. Successfully obtained a BS in Mechanical Engineering with 3 years of experience utilizing SolidWorks, MatLab, and Microsoft Office. Completed all required courses at an ABET accredited university with a proficient understanding of mechanical engineering including machines design, material realization, control systems and vibration dynamics, computer aided engineering, fluid mechanics, thermal dynamics, heat transfer, manufacturing engineering, and up to differential calculus. Possess organizational skills with a focus on quality of details and the ability to work efficiently in both self-driven and team-based environments. Seeking an Engineering position, as well as willing to be trained, to apply my problem- solving skills and knowledge of mechanical design to contribute to the company’s benefits. ady2jx@r.postjobfree.com 404-***-**** Norcross, United States EDUCATION

Mechanical Engineering

Kennesaw State University

08/2019 - 05/2023, Marietta

Supercoiled Polymers

Prosthetic Arm Project

Pressured Water Reactor

Vessel Project

Security Camera Project Nuclear & Aerodynamic

WORK EXPERIENCE

Internal Service Advisor

Asbury Automotive Group - Audi Roswell

10/2021 - 12/2022,

Actively promote and build relationships with all Asbury Automotive Dealerships.

Advise, generate, and provide customers repair estimates on the care and maintenance of vehicles according to

manufacturers’ specifications.

Conduct business in an honest manner to rise above the manufacturer Customer Satisfaction Index and Asbury's specified goal(s) in service for district, regional and national scores.

Contact : Kenneth Snyder - 404-***-****

Server/Cashier

Food Terminal

02/2020 - 02/2021,

Provide excellent customer service to ensure franchise reputation and customer satisfactions while serving. Prepare checks that itemize and total meal costs and sales taxes.

Team Lead

NPC International Inc.

10/2018 - 12/2019,

Establish and maintain relationships with employees/business customers while providing assistance to problems

encountered.

Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, and resolve problems.

Review operational records and reports to project sales and determine profitability.

SKILLS

SolidWorks Computer Aided Engineering MatLab

Machine Design Control Systems & Vibration Dynamics 3D Modeling and Printing Microsoft Office

PERSONAL PROJECTS

Supercoiled Polymers Prosthetic Arm (08/2022 - 05/2023) Successfully designed and prototyped a twisted supercoiled polymer utilizes thermal expansion as an actuator resembling human muscles. Using feedback potentiometers for the closed-loop control, a PID controller was set up into an Arduino. This project needed the studying of all engineering courses presented to the Kennesaw State University Mechanical Engineering Department.

Electric Slingshot Vehicle (08/2022 - 12/2022)

Successful using machine design analysis to calculate and design an electric slingshot vehicle as a new creation inspired by an engine based slingshot vehicle. Calculated fatigue, shaft, bearing, suspension spring, gear/chain, weldment, bolt connection, and brakes analysis to satisfy factor of safety for the design. This project required an in- depth understanding of material selection and manufacturing process.

Pressured Water Reactor Vessel (08/2022 - 12/2022) Successfully designed and printed a reactor vessel explaining its purpose using the main components to fully understand the process of a commercial Pressured Water Reactor in the world. Consumer Property Indoor Security Camera

(08/2021 - 12/2021)

Successfully designed and printed a new design of an outside view indoor security camera for homes in purpose of preventing damages from storms, thieves, and affordable due to the elimination of weather proof materials.

CERTIFICATES

Fundamental of Engineering Certificate

(08/2023 - 10/2023)

Will be obtaining my FE Certification by October

LANGUAGES

English

Native or Bilingual Proficiency

Vietnamese

Native or Bilingual Proficiency



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