Lakenya Allen

ady2ju@r.postjobfree.com

773-***-****

Authorized to work in the US for any employer

Work Experience

Reimbursement Specialist

Byram Healthcare

January 2021 to November 2022

(Contract)

• Submit written appeals to insurance to overcome denials

• Follow up with payers to facilitate uninterrupted cash flow

• Monitored and updated all data transition and transmission process

• Assessed and adjusted insurance policy medication coverage as required

• Maintained and updated insurance information for all patient files

• Resolved disputes in collaboration with contract administrators Refunds Specialist

Northwestern Hospital Medicine

June 2022 to December 2023

(Contract)

• Help patients make payments

• Set Up Payment Plans

• Process Insurance Reimbursement Request

• Issue Refunds

• Research and Resolve Payment Discrepancies

Account Receivable Associate

Season Hospice

February 2020 to March 2022

(Contract)

• Post patient payments

• Carry out billing, collections, and reporting activities according to specific deadlines

• Research and resolve payment discrepancies

• Review AR aging to ensure compliance

• Process credit card payments

• Collect data and prepare monthly metrics

• Resolved disputes in collaboration with contract administrator Medical Biller (Contract)

Rural Metro

April 2019 to December 2019

• Post all charges and payments in computer

• Submit insurance claims (electronic/paper)

• Research on all unpaid claims with insurance

• Responsible got generating patient statements and follow up on unpaid patients account

• Set up patient payment plans according to established policies

• Assist patients with billing questions

• Prepare account for collections

Medical Bill Collector

Nationwide Credit & Collections

February 2018 to January 2019

• Receive payments and post amounts paid to customer accounts

• Locate and notify customers of delinquent accounts by mail and telephone

• Confer with customers by telephone to determine reasons for overdue payments

• Advise customers of necessary actions and strategies for debt repayment Education

High school diploma

Manley Career Academy - 2017

Skills

• MS Excel Intermediate Medical Terminology Intermediate Medical Records Intermediate Denial Management Intermediate HIPAA Intermediate

• Medical Software Intermediate Expediting & Work Medical Insurance Intermediate

• MS Word Intermediate

• 10 Key Intermediate

• Confidentiality Intermediate

• Order Intermediate

• AR Intermediate

• Data Collection

• Medical Billing

• EMR Systems

• Medical Office Experience

• Hospice Care

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