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Customer Service Graphic Designer

Location:
Ramona, CA, 92065
Posted:
August 20, 2023

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Resume:

DESIGN SPECIALIST / ANALYST

Business Process Analyst / Innovative Design Specialist with experience supporting Purchasing Operations with large- and small-scale reporting, customer service, and technical support features. A strong communicator and Veteran, combining to provide an unparalleled understanding of teamwork, a familiarity with dedication and sacrifice to achieve goals.

TECHNOLOGY

Microsoft Excel Microsoft Word Mail Manager 2010 Microsoft Outlook Adobe Creative Suite (CS2-CS6 & CC) Windows & Mac Operating Platforms Photo Manipulation Vector Graphics Marketing Design Collateral Design Corporate ID Digital Photography Typography Traditional Illustration

Digital illustration HTML & CSS SAP_ECC (Procurement Functions) SAP_SNC Hyland OnBase Easy DMS Celonis Ariba Business Intelligence

KEY SKILLS

Report Generation Data Analysis & Entry Customer and Purchasing Support Desktop Publishing Customer Service Logo Design Photography Multimedia Graphics User Interface Design Web Design Graphic Design Teamwork Communication Collaboration

WORK EXPERIENCE

General Atomics Aeronautical Systems Inc, Poway, CA 7/16- 4/23

Purchasing Support / Business Systems Analyst

Coordination of Procurement services and accessibility to business relevant systems. Functionally providing support for all procurement related activities.

Supported both internal and external customers with vigor and efficiency.

Provided technical and business level support for additional procurement and receiving activities to increase throughput and efficiency.

Facilitated file management operations to assist in auditing operations.

Provided weekly metrics across a number of procurement priorities.

Generated daily production reports, downtime logs and supply inventory.

Provided technical and business level support for additional procurement and receiving activities.

Facilitated file management operations through Easy DMS and Hyland OnBase

Provided weekly metrics across a number of procurement priorities.

Generation of daily production reports, downtime logs and supply inventory

Supported and facilitated Supplier OnBoarding, Certification and Registration through Ariba

Wayfarer Visual : Freelance Graphic Design Ramona, CA 7/13- Present

M@hiri Football UK: Apparel & Package Design

Creation of and development of graphics for application to established shoe designs

Designed, rendered and exported large format print ready art for custom soccer ball packaging

Created Brandmark for custom series soccer ball

Asynchronous Scheduling Coordination through multiple time zones

File Management and Tracking required Graphic Revisions

Southforce International: “The Legend of Gili the Christmas Kid”: Illustrator

Creation and development of art style, method, book design and layout the book

Demographic Analysis and culturally sensitive representation of illustrated characters.

Asynchronous Scheduling Coordination through multiple time zones

File Management and Tracking required Graphic Revisions

Illustration Design, Layout Design, and publication duties

GoCabulary! Plus: User Interface Designer & Illustrator

Art Design and User Interface Design for all art assets

Adherence to established wireframe and coding constraints

Asynchronous Scheduling Coordination through multiple time zones

File Management and Tracking required Graphic Revisions

Illustration Design, Layout Design, Package Design

Shear Glamour Salon (Milford, MA): Logo and Marketing Design

Designed custom business logo

Designed and exported print ready business card design

Designed and exported print ready appointment card design

File Management and Tracking required Graphic Revisions

Grown Up Business For Kids: “The Savings Book”

Creation and development of art style, method, book design and layout the book

Demographic Analysis and culturally sensitive representation of illustrated characters.

Asynchronous Scheduling Coordination through multiple time zones

File Management and Tracking required Graphic Revisions

Illustration Design, Layout Design, and publication duties

MSDD Staffing / Aerotek : Xerox / General Atomics, Poway, CA 1/16- 6/16

Print Services Specialist

Retrieval and return of files pending and post image operation. Ensuring proper and efficient scanning and indexing of files

Generation of daily production reports, downtime logs and supply inventory

Kodak I-4200 scanner operations and basic maintenance

WORK EXPERIENCE CONTINUED

North Coast Signs, Vista, CA 3/15- 6/15

Graphic Designer / Production Artist

Create print ready files for large format print operations

Generate original marketing designs

Market research compiling and competitive analysis

Creation of blog articles for media outlets.

Kess InHouse, Oceanside, CA 1/14- 3/15

Production Artist / Graphic Designer / Warehouse and Admin Specialist

Creation of print ready files for textile print operations

Manage and update product catalogue on Amazon.com and other online marketplaces

Assist with Production of marketing materials, catalogues, business cards, etc.

Emerald Connect, San Diego, CA 3/07- 12/12

Data Integration Specialist

Generation and processing of print orders, print lists and mailing services work orders Ensuring timely distribution of the above to the Printshop and assembly departments. Processing of Rush orders to print and mail with 1 day turn around

Processing of mailing lists for internal and external clients through the Mail Manager 2010 program as well as scrub processing and CASS and NCOA encoding for presort mailings

Monthly postage accounting and drop shipment pick-up through shipping vendor

JP Morgan Chase, San Diego, CA 12/04- 3/07

Imaging Operations Specialist

Retrieval and return of files pending and post image operation. Ensuring proper and efficient scanning and indexing of files

Generation of daily production reports, downtime logs and supply inventory

Kodak I-830 scanner operations and basic to intermediate maintenance

United States Army 8/01-10/03

Multimedia Illustrator

Creation and development of graphic products including but not limited to: posters, fliers, PowerPoint presentations, booklets, brochures, tactical illustrations and assembly diagrams, drawing, painting, photography, page layout construction

Filing of operations/warning/tasking orders, and other clerical duties

EDUCATION

Art Institute of Pittsburgh Online Div, Pittsburgh, PA

Bachelor of Science in Graphic Design, BS



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