Accounts Receivable/Payable, Customer Service

Ashley Troupe CELL 619-***-**** • E-MAIL **************@*******.***

OBJECTIVE: I am seeking a position in a fast-paced team driven environment with maximum growth potential for a long-term career.

RIGHT AT HOME - Caregiver: October 2022 - Current

Supportive care to elderly or disabled individuals.

Mobility Assistance.

Assisted with personal care.

Basic food preparation.

General health care.

Companionship.

Transportation.

Reporting and monitoring.

EPSILON SYSTEMS SOLUTIONS, INC. – Project Manager Assistant: September 2020 – August 2021

§Provide comprehensive administrative and secretarial support to enable day-to-day business operations.

§Maintained folders on servers.

§Created job material quotes.

§Worked directly with government contractors.

§Doing administrative and clerical tasks (such as scanning or printing, etc.).

§Establish performance objectives for task orders.

§Report project progress and status.

§Created complete resource binders containing all important contracts, licenses, plans, approvals, etc. for each individual project.

METRO FIRE & SAFETY - Accounts Receivable Director: 09/2016 – July 2020

§Processing accounting receivables and incoming payments in compliance with financial policies and procedures.

§Performing day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data.

§Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

§Verify discrepancies and resolve clients’ billing issues.

§Facilitate payment of invoices due by sending bill reminders and contacting clients.

§Generate financial statements and reports detailing accounts receivable status.

ALPINE AUTO REPAIR -Office Manager: 06/2013 – 09/2016

§Order stock, and price and shelve incoming goods.

§Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

§Compute sales prices, total purchases and receive and process cash or credit payment.

§Ticket, arrange and display merchandise to promote sales.

§Collect cash payments from customers and make change, or charge purchases to customers' credit cards, and maintain records related to sales.

§Describe merchandise and explain use, operation, and care of merchandise to customers.

§Answer questions regarding the store and its merchandise.

§Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and making deposits.

§Maintain customer records and follow up periodically with telephone, mail, or personal reminders of service due.

§Place special orders or call other stores to find desired items.

§Inventory stock and requisition new stock.

§Greet customers and ascertain what each customer wants or needs.

§Prepare sales slips or sales contracts.

§Estimate cost of repair or alteration of merchandise.

§Running Daily, Weekly and Monthly Reports to show where the company is currently.

PICTURE IT ON CANVAS -Warehouse Employee: 11/2007 - 05/2013

§Managed the Metals Department.

§Made sure all orders were sent out correctly.

§Assembled iPhone/iPad Cases.

§Pressed Metal, Slate, iPhone/iPad Pictures with heat press.

§Customer service.

MAUREEN FERNANDES -Caregiver: 07/2003 – 11/2007

§Care for individuals and families during periods of incapacitation, family disruption or convalescence, providing companionship, personal care and help in adjusting to new lifestyles.

§Train family members to provide bedside care.

§Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes and running errands.

§Perform health care related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.

§Administer bedside and personal care, such as ambulation and personal hygiene assistance.

§Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

MARINERS INSURANCE GROUP -Insurance Assistant: 05/2006 – 07/2008

§Seek out new clients and develop clientele by networking to find new customers and generate prospective clients.

§Calculate premiums and establish payment methods.

§Confer with clients to obtain and provide information when claims are made on a policy.

§Perform administrative tasks, such as maintaining records and handling policy renewals.

§Customize insurance programs to suit individual customers, often covering a variety of risks.

EDUCATION - Grossmont College, San Diego, CA

Advocate University, San Diego, CA

SKILLS:

§Utilizes creativity.

§I am proficient in Microsoft Office, Microsoft Excel, Microsoft Word, and QuickBooks.

§I am an extremely fast and efficient learner.

§Ability to work under pressure.

§Self-motivated.

§Leadership & confidence.

§Problem solving skills.

§Management skills.

§Time management skills.

§Communication skills.

Contact this candidate