Customer Service Sales Consultant

Danny Flores

**************@*****.*** • 267-***-****

LinkedIn Profile • Winter Park, FL

Experienced professional skilled at interpreting blueprints, drawings and specifications for project requirements. Proficient in managing sheet metal layout, measuring, marking, fabrication and assembly of diverse products, including ductwork and architectural elements. Well-versed in operating and maintaining tools, from fabricating machinery to welding equipment and from hand tools to power tools, ensuring optimum precision and adherence to standards. Proven expertise in installing HVAC systems and ensuring safe material handling. Adept at shop math to visualize blueprints and handle varying tasks and weights. Skilled in collaborating within the teams, following safety guidelines and resolving critical hazards. Extensive experience in reading the project drawings, setting up machinery and performing quality checks, while prioritizing safety and producing high-quality metal components. I also possess my own tools.

Areas of Expertise

Metal Fabrication

Blueprint Interpretation

Fabricating Tools

Project Management

Professional Communication

Team Collaboration

System Installation

Quality Assurance

Performance Reports

Hazard Management

Regulatory Compliance

Safety Standards

Professional Experience

HVAC Mechanical Technician 10/2005 to 07/2023

Spearheaded the entire installation, repair and maintenance of heating, ventilation and air conditioning systems. Interpreted blueprints for accurate equipment placement, while handling tools and equipment. Installed exhaust fans, fire & smoke dampers, flex, fiberglass duct, VAVs, sheet mental ductwork, exhaust duct and supply duct. Performed the fabrication of materials, ensuring prompt completion of the assigned tasks while following the given schedules.

●Undertook troubleshooting, conducted quality inspections and collaborated cohesively with individuals or teams to ensure efficient and compliant solutions.

●Contributed substantially to project jobs in healthcare, religious, retail, education, multi-family/mixed use, office, industrial and Leed segments.

●Adhered to safety protocols while delivering exceptional results in alignment with industry standards.

Sales Consultant & Internet Sales Consultant 12/2013 to 06/2015

Served as a results-oriented automotive sales representative with a proven track record of achieving sales targets and delivering exceptional customer service. Negotiated contracts with vendors to maximize profitability and maintained an up-to-date knowledge of inventory, financing options and titles. Streamlined the processing of retail automobile sales paperwork. Established and strengthened strong customer relationships through follow-up communication. Provided personalized vehicle selection assistance and maintained a well-organized sales area.

●Reduced payroll and benefits costs by 30% by skillfully negotiating with vendors as well as maintaining and improving services simultaneously.

●Staged vehicles for display, verified information on window stickers, reported concerns to management and performed other related tasks to maintain the sales area.

●Played an instrumental role in auctions and the vehicle appraisal process, including paperwork collection, vehicle transportation and successful delivery of appraisal figures to the customer in a convincing manner that seamlessly persuaded them to sell as well as purchase vehicles.

Education

University of Phoenix

Associate of Arts in Psychology 04/2012 to 04/2014

Professional Training

Basic First Aid for First Providers in the Community and Workplace

CPR and AED for Lay Rescuers in the Community and Workplace

OSHA 30-Hour Construction Outreach Training per 29CFR1926

Scissor and Aerial Lift Safety Training

OSHA 10-Hour Safety Training

Infection Control Risk Assessment Training

1 Hour of HVAC Emergency Response Training

Apprentice Training in Duct Construction

328 Class Hours of the 1st & 2nd Year Air Conditioning Contractors Association of Central Florida Apprentice Program

Hilti Qualified Operator - Powder Actuated Tools

Rigging and Hand Signals Safety Training

Acknowledgement of Propress and Propress G Participation in Training: Credential #3428

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