Customer Service General Manager

Stacy Page

Experience

Bulverde, TX *****

*********@*****.***

+1-830-***-****

Knowing how to get business and understanding the money comes frome happy customers Authorized to work in the US for any employer

Work Experience

General Manager

Dennys

December 2021 to Present

Budget labor food and non and repair make profit to bottom line customer service handling situation handling staff hiring staff training staff safety reports inventory ordering food and supplies General Manager

Dennys - Kerrville, TX

May 2020 to Present

Budget inventory ordering pnl bottom line and staffing Gm in Training

Golden Chick - Helotes, TX

February 2020 to Present

Inventory food cost staffing etc.

General Manager (GM)

Denny's - Boerne, TX

August 2013 to February 2020

Labor food cost non and repairs staffing coaching keeping brand standards customer hospitality handling any situations profit bottom line p&l under grid controllable costs control profit all numbers General Manager

budget inn & suites - Brownwood, TX

February 2007 to October 2012

Control of labor cost staffing bottom line coaching training marketing sales inventory ordering Internet advertising and booking prices and handling any situations Education

Associates in Restaurant

San jacinto college - Deer Park, TX

1991 to 1992

Skills

• P&L Management labor profit and bottom line (10+ years)

• P&L (12 years) (10+ years)

• Inventory

• Inventory Management

• All programs and pos system (10+ years)

• Operations

• Payroll

• Scheduling

• Word

• training

• Microsoft Word

• Team Building

• retail sales

• Computer

• inventory

• customer service skills

• marketing

• staffing (10+ years)

• Spreadsheets

• Culinary Experience

• Budgeting

• Forecasting

• Labor Cost Analysis

• Management

• Pricing

• Restaurant Management

• Sales Management

• Restaurant Experience

• Leadership Experience

• Financial Report Writing

• Customer service

• OpenTable

• Time management

• Adobe Creative Suite

• Social media management

• Employment & labor law

• Recruiting

• Interviewing

• Conflict management

• Kitchen experience

• Strategic Planning

• Kitchen Management Experience

• Catering

• Bartending

• Food Safety

• Microsoft Office

• Operations Management

• Purchasing

• Kitchen management

• Sanitation

• Cooking

• Hospitality

Certifications and Licenses

ServSafe Manager

February 2019 to February 2024

TABC Certified

Food Handler Certification

Bartender License

Contact this candidate