Customer Service Representative
Resume:
Laura Doty
Glendale, AZ *****
********@*****.***
To obtain a position with a growing company where I can learn as much as I can and be more efficient
to my position so I can take on more responsibilities to achieve personal and company goals
Authorized to work in the US for any employer
Work Experience
Cashier
Circle K - Phoenix, AZ
March 2021 to January 2022
• Provided quality customer service while checking customers out with their products using different
forms of payment such as cash, credit/debit and EBT cards
Assembler
Honeywell
October 2019 to March 2021
• Performed fast paced manuel and machine assisted work making surgical masks
• Got masks ready for shipment by counting and packaging
Assistant
PickClean - Phoenix, AZ
November 2018 to October 2019
• Provided quality customer service while handling incoming calls and emails to give quotes, schedule,
cancel and reschedule appointments
• Kept well organized schedule
• Set-up new customer accounts by inputting their information in our data base
Server
Griddle 24 - Chicago, IL
February 2016 to October 2018
• Provided quality customer service while taking food and drink orders
• Ensured knowledge of menu and restaurant specials and promotions
• Used basic math as I carried my own bank
Customer Service Representative
UHC United Healthcare - Phoenix, AZ
February 2013 to December 2015
• Handled a large volume of incoming calls daily
• Provided quality customer service while communicating with doctors and patients regarding prior
authorizations for medical/dental procedures
• Documented all calls and authorizations with accuracy
Education
Associate's degree in Criminal Justice
Anthem College - Phoenix, AZ
November 2005 to December 2008
Skills
• Customer service
• Strong organization skills
Contact this candidate