ROBERT CROOKS

PROFILE

Experienced technical writer and trainer. Have also been a working manager

of documentation and training teams.

EXPERIENCE

Director of Learning Services, Brightcove Inc, Boston — 2009-2023

• Working manager of technical documentation and training

• Managed six other writers

• Created sample apps in HTML, CSS, JavaScript, and PHP

• Created a structured HTML template for documentation based on the DITA standard

• Wrote API and UI documentation for customers with diverse technical skills and knowledge

Senior Manager Of Partner Enablement, Adobe Systems, Newton, MA

• Created and delivered technical training on web application development using Flex

Director Of Training & Curriculum, Macromedia, Inc, Newton, MA

• Created and delivered technical training on a variety of Macromedia products including Dreamweaver, Flash, and Photoshop Senior Technical Trainer, Allaire Corp, Cambridge, MA Developed and delivered training courses on web application development using ColdFusion and website development

EDUCATION

Tufts University, MA - PhD English

University of Arizona - MS Civil Engineering

Georgia Tech - BS Civil Engineering

SKILLS

• Technical writing for documentation, blogs, and instructional video scripts

• Web site development

• Information architecture

617-***-****

ady2cc@r.postjobfree.com

233 Bellevue Street

Newton MA 02458

United States

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