Data Entry Quality Assurance
Resume:
Kelly Bulmer
Cell: 785-***-**** : ************@*****.***
Career Overview
Hostess Brands LLC – generate some warehouse work tasks, print shipping labels, drive for k lifts to gather cases for shipping, Team lead for case pick – track attendance and productivity, resolve inconsistencies in product locations. Jet.com Warehouse-trained new staff in various warehouse positions including receiving, putaway, picking and shipping as well as PIT truck operations. NCS/Pearson/Faneuil- Data Entry, Customer Service Specialist, Supervisor/Quality Assurance specialist
– Track attendance, approve time off, sign timesheets, interview for open positions, create and administer Performance Improvement Plans and Team Building exercise’s, train and monitor employees data entry and phone calls to insure client needs are met or exceeded. Contact customers via letter or phone calls with attention to HIPAA guidelines. Coached new and existing employees to insure data base quality and minimum processing expectations were met or exceeded, assist with procedural document creation and updates. 19 years tenure with this company. WCNOC - Run Reports, create and update trending spreadsheets. Research updates for assets by location of asset within the facility drawings, with oversight from In-House employees. Perform research in Empac, PMAC and Asset Suite for trending and updates, create meetings, document meeting procedings and distribute notes via outlook. Skills Highlights
Supervising, Training, Trending and Coaching
SAP to generate orders
Performance Reviews
Attention to detail/Accuracy
Documentation
MS Word/Excel/PowerPoint
Ten Key
Create and Maintain spreadsheet
Powered Industrial Truck (PIT) training/documentation Core Accomplishments
Supervision of staff, create and deliver performance reviews and Performance improvement plans
Create procedural documents and update as changes are required
monitor inbound / outbound calls
Facilitated training of new employees by delivering training, coaching and feedback with associated documentation
Assist with quality reviews of completed registrations for delivery to the customer by mid-month to insure compliance with FDA/HIPAA
Create excel spreadsheet to monitor project compliance
FME and Fire Watch in CTMT & SFP
PIT driving and training
Professional Experience
Hostess Brands LLC
Case Pick Lead
December 2019 to March 2023
Track employee attendance and production. Generate warehouse orders in SAP for customers. Make order edits as needed for products, email customers Fed Ex tracking number for shipped orders.
Jet.com
QC Operator, Training Specialist
June 2016 to October 2019
Insure order quality, train new warehouse operators in product receiving & put-away, order picking, order shipping and PIT truck training. Review procedures for content and insure training remains current USD 290
Transport special needs children to and from school or monitor special needs children for selected driver Kanseal Inc,
Sept 2015 to April 2016
Outage support at Fermi and Susquehanna nuclear power plants, performed FME duties and Fire watch with attention to Safety requirements Wolf Creek Nuclear Operating Corp
Admin Assistant and Outage Support
December 2013 to Aug 2015
WCNOC – run reports, Create and maintain spreadsheets for Preventive Maintenance Optimization project trending. Create and update spreadsheets, schedule and attend meetings, take notes. Track status of Rebuild project Condition Reports. Research in Curator to determine updates for CT assets in MPAC. Faneuil – Medical Device Tracking Department (formerly NCS Pearson) Quality Assurance Specialist
April 2008 to August 2013
Faneuil - Lawrence, KS
Worked in several capacities up to my final position as a Quality Assurance Specialist in the Medical Device Tracking Department. Performed Data Entry for a top manufacturer to insure compliance with FDA regulations. Reviewed a percentage of all completed registrations to confirm compliance with procedures and FDA guidelines. Track attendance, coach employees and document progress. NCS Pearson – Medical Device Tracking Department (formerly NCS) May 1997 to April 2008
Supervisory Duties - Track attendance, approve benefit time, document progress, train employees, interview candidates for employment, and monitor phone calls. Coach employees when necessary, track performance, and create performance improvement plans when required. NCS – FAFSA Department
December 1994 to May 1997
Receive and process mail for data entry
Scan docs into system for processing
Data Entry, Data Verification and Quality review
Supervise temporary staff during special project
Education
NCCC - Ottawa Branch -Business Studies
49 credit hours
High School Diploma: General 1980
Ottawa High - Ottawa, KS USA
References
Cheri Brown 913-***-****
Hostess Brands
30800 W 207
th
St
Edgerton Ks 66021
Donald L Grove Sr. 620-***-****
Superintendent Maintenance Planning
1550 Oxen Ln NE, PO Box 411
Burlington Ks 66839
Jenny Barnhardt - Quality Assurance Spec 785-***-**** 1901 Lakeview Rd, Lawrence Ks
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