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Data Entry Quality Assurance

Location:
Ottawa, KS, 66067
Posted:
August 19, 2023

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Resume:

Kelly Bulmer

*** ****, ****** ** *****

Cell: 785-***-**** : ady2c9@r.postjobfree.com

Career Overview

Hostess Brands LLC – generate some warehouse work tasks, print shipping labels, drive for k lifts to gather cases for shipping, Team lead for case pick – track attendance and productivity, resolve inconsistencies in product locations. Jet.com Warehouse-trained new staff in various warehouse positions including receiving, putaway, picking and shipping as well as PIT truck operations. NCS/Pearson/Faneuil- Data Entry, Customer Service Specialist, Supervisor/Quality Assurance specialist

– Track attendance, approve time off, sign timesheets, interview for open positions, create and administer Performance Improvement Plans and Team Building exercise’s, train and monitor employees data entry and phone calls to insure client needs are met or exceeded. Contact customers via letter or phone calls with attention to HIPAA guidelines. Coached new and existing employees to insure data base quality and minimum processing expectations were met or exceeded, assist with procedural document creation and updates. 19 years tenure with this company. WCNOC - Run Reports, create and update trending spreadsheets. Research updates for assets by location of asset within the facility drawings, with oversight from In-House employees. Perform research in Empac, PMAC and Asset Suite for trending and updates, create meetings, document meeting procedings and distribute notes via outlook. Skills Highlights

Supervising, Training, Trending and Coaching

SAP to generate orders

Performance Reviews

Attention to detail/Accuracy

Documentation

MS Word/Excel/PowerPoint

Ten Key

Create and Maintain spreadsheet

Powered Industrial Truck (PIT) training/documentation Core Accomplishments

Supervision of staff, create and deliver performance reviews and Performance improvement plans

Create procedural documents and update as changes are required

monitor inbound / outbound calls

Facilitated training of new employees by delivering training, coaching and feedback with associated documentation

Assist with quality reviews of completed registrations for delivery to the customer by mid-month to insure compliance with FDA/HIPAA

Create excel spreadsheet to monitor project compliance

FME and Fire Watch in CTMT & SFP

PIT driving and training

Professional Experience

Hostess Brands LLC

Case Pick Lead

December 2019 to March 2023

Track employee attendance and production. Generate warehouse orders in SAP for customers. Make order edits as needed for products, email customers Fed Ex tracking number for shipped orders.

Jet.com

QC Operator, Training Specialist

June 2016 to October 2019

Insure order quality, train new warehouse operators in product receiving & put-away, order picking, order shipping and PIT truck training. Review procedures for content and insure training remains current USD 290

Transport special needs children to and from school or monitor special needs children for selected driver Kanseal Inc,

Sept 2015 to April 2016

Outage support at Fermi and Susquehanna nuclear power plants, performed FME duties and Fire watch with attention to Safety requirements Wolf Creek Nuclear Operating Corp

Admin Assistant and Outage Support

December 2013 to Aug 2015

WCNOC – run reports, Create and maintain spreadsheets for Preventive Maintenance Optimization project trending. Create and update spreadsheets, schedule and attend meetings, take notes. Track status of Rebuild project Condition Reports. Research in Curator to determine updates for CT assets in MPAC. Faneuil – Medical Device Tracking Department (formerly NCS Pearson) Quality Assurance Specialist

April 2008 to August 2013

Faneuil - Lawrence, KS

Worked in several capacities up to my final position as a Quality Assurance Specialist in the Medical Device Tracking Department. Performed Data Entry for a top manufacturer to insure compliance with FDA regulations. Reviewed a percentage of all completed registrations to confirm compliance with procedures and FDA guidelines. Track attendance, coach employees and document progress. NCS Pearson – Medical Device Tracking Department (formerly NCS) May 1997 to April 2008

Supervisory Duties - Track attendance, approve benefit time, document progress, train employees, interview candidates for employment, and monitor phone calls. Coach employees when necessary, track performance, and create performance improvement plans when required. NCS – FAFSA Department

December 1994 to May 1997

Receive and process mail for data entry

Scan docs into system for processing

Data Entry, Data Verification and Quality review

Supervise temporary staff during special project

Education

NCCC - Ottawa Branch -Business Studies

49 credit hours

High School Diploma: General 1980

Ottawa High - Ottawa, KS USA

References

Cheri Brown 913-***-****

Hostess Brands

30800 W 207

th

St

Edgerton Ks 66021

Donald L Grove Sr. 620-***-****

Superintendent Maintenance Planning

1550 Oxen Ln NE, PO Box 411

Burlington Ks 66839

Jenny Barnhardt - Quality Assurance Spec 785-***-**** 1901 Lakeview Rd, Lawrence Ks



Contact this candidate