Customer Service Class A

JO J. Ryan Oldham

Raleigh, NC ***** 757-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Track record of multiple successful business ventures and delivering success.

SKILLS Consulting

Strategize Plans

Financial Management

Profit Growth Strategies

Attention to Quality

Budget Management

WORK HISTORY FOUNDER & PRESIDENT 05/2014 to CURRENT Ryno Transport Inc. Raleigh, NC

Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth. Identified business development challenges and customer concerns for proactive resolution.

Executed and delivered all daily taskings including driving, maintenance, accounting/billing and compliance, payroll, record keeping, customer service and dispatch

OWNER/OPERATOR 11/2015 to 01/2019

Roadone Intermodal Portsmouth, VA

Managed day-to-day business operations.

Operated a Class A combination vehicle to transport cargo containers to/from the port of Virginia

Enhanced operational efficiency and productivity by managing all billing, documentation and records of deliveries

INDEPENDENT CONTRACTOR 05/2003 to 05/2014

McPherson Design Group Norfolk, VA

Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Consulted with customers to assess needs and propose optimal solutions. Performed pre-scheduled and on-call inspections to certify handicap accessibility

Inspected multiple ongoing jobsites for compliance Completed all required government and company reports to certify structures and building compliance

DRIVER 01/2013 to 07/2013

Nansemond River Contractors Suffolk, VA

Transported heavy construction equipment on a 48-foot lowboy trailer Transported dumpsters on a roll-off truck

Delivered goods and products to customer on time and in excellent condition.

DRIVER 05/2012 to 12/2012

Carry All Products, Inc. Mount Pleasant, PA

Followed all relevant traffic laws and safety regulations. Utilized GPS and other navigation tools to plan routes and stay on schedule.

Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Performed daily pre and post trip inspections

Transported 53-foot dry van and 48-foot flatbed trailers from railyard to various businesses

Remained in compliance with DOT regulations while maintaining accurate records and bills of laden

EDUCATION High School Diploma 06/2000

Western Branch High School, Chesapeake

CERTIFICATIONS Class A CDL Unrestricted

Tanker and Hazmat Endorsement

TWIC Badge

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