Frederick, MD 240-***-**** ady288@r.postjobfree.com https://www.linkedin.com/in/julius-shuneh-07a7961a9/

Certified Project manager and Scrum Master with Ten years of proven excellence in leveraging business operational insights and project management expertise to oversee the successful execution and completion of complex, organization-wide projects.

Extensive experience in utilizing agile practices to establish collaborative team environments, promote learning in others and produce high-quality deliverables that directly impact bottom-line growth.

A strategic leader who intuitively builds relationships with cross-functional stakeholders and influences decision-makers to implement agile management principles to streamline operations and strengthen performance.

AREAS OF EXPERTISE

Organizational Leadership Project, Program Planning and Management Budget Management and Cost Control Stakeholder Management and Corporate Communications Risk Management Mitigation Agile and Waterfall Methodologies Resource Allocation and Scheduling Quality Assurance and Control Data Analysis and Reporting Strategy Planning and Execution Project Monitoring Business Development Regulatory Compliance Policy Administration Cross-Functional Leadership Team Development and Coaching CMMI ITIL Strategic Partnerships Jira Asana Azure XML HTML CSS Microsoft Office Suite Bilingual (English and French)

CAREER HIGHLIGHTS

Achieved a 20% reduction in operational costs and a 40% increase in revenue from 2017 to 2020 at Pinnacle Logistics while providing leadership to ensure the scrum team attains the most value from a self-organized team.

Identified and assisted in eliminating impediments with team members and influenced leadership to act on these recommendations while facilitating discussion, decision-making, and conflict resolution at Pinnacle Logistics.

Created a collaborative team environment at Pinnacle Logistics and partnered with the Agile Coach to provide constructive feedback for continuous agile improvement.

Improved transparency by creating visible information radiators, dashboards, and demos at Pinnacle Logistics while assisting with internal and external communication, and advanced agile estimation and planning with good use of agile games.

Supported product backlog by participating in release planning discussions and aiding during execution by understanding priorities and sequencing required to deliver efficiently at Pinnacle Logistics.

Delivered a 38% increase in British Airways’ revenue from 2015 to 2017 by ensuring that the flights departed on time, thereby avoiding delayed flight penalties from the airport, and ensuring greater profits and client numbers.

Realized 29% growth in Orient Thai Airlines’ revenue from 2011 to 2014 by providing translation services for the company (from English to Thai), thereby attracting more clientele and boosting overall sales.

PROFESSIONAL EXPERIENCE

PINNACLE LOGISTICS − AMAZON FULFILLMENT CENTER BWI2, Baltimore, MD

Project Manager / Scrum Master 2017 to Present

Executes agile management ideals and reports progress to all stakeholders while managing project timelines/communications and enacting delivery upon project completion by ensuring delivery adheres to agile practices maintained by the company.

Deploys agile management standards by facilitating exercises such as sprint planning and team-leading stand-ups, communicates progress to all stakeholders via Burn-Down charts, and authored User Stories after obtaining stakeholders' requirements.

Implemented core projects based on data engineering, data modeling, and centralized data visualization with data lake & AWS Cloud migration.

Through continuous monitoring, analysis, and adaptation in cybersecurity analysis to stay resilient in the face of evolving cyber threats.

Clearly define the scope and objectives of the project Identify what to achieve using Azure services and how they align with business goals and choose the appropriate Azure services that align with project requirements.

Collaborates with the program manager to manage and develop project budgets and works with Scrum teams to establish success criteria and convey them to all stakeholders.

Evaluate the cybersecurity practices of third-party vendors and partners to ensure they meet your company's security standards, as their vulnerabilities could potentially affect your operations.

Implement backup and disaster recovery strategies to protect data and ensure business continuity.

Ensure that the project adheres to security best practices and complies with any relevant regulations. Implement Azure's security features like role-based access control (RBAC), encryption, and monitoring.

Provide cybersecurity training to team members to educate them about phishing attacks, social engineering, and safe computing practices to reduce the risk of human error.

Oversees project timelines and communicates with the management, staff, and clients to ensure project progress remains at acceptable standards while supporting the Product Owner with respect to priorities and scope.

Conveys a positive, collaborative, professional image in all interactions with members of all levels within the organization, including senior executives, corporate counterparts, and co-workers.

Facilitated numerous agile ceremonies, including daily stand-up, sprint planning meetings, retrospectives, Sprint demos, backlog grooming/refinement, and impediment removal.

Led the team to focus on daily and iteration goals, concerning quality, flow, and velocity standards while communicating committed stories for the upcoming sprint to backlog owners and stakeholders.

BRITISH AIRWAYS − BWI AIRPORT, Baltimore, MD

Program / Project Manager 2015 to 2017

Coordinated aircraft services, defined project scope, and objectives while involving stakeholders, ensuring technical feasibility, and headed the management and organization of supplies, meeting preparation, facilities coordination while administering all external and internal correspondence.

Developed and managed schedules to ensure adequate staffing for all operations and observed and enforced all Amazon and Airline safety regulations and company policies.

Assisted in tracking program documentation, creating presentations, delivering performance and portfolio reviews while guiding the project and program delivery teams. Deploys agile management standards by facilitating exercises

Enabled the development and coordination of communications/outreach plans for the team and served as point-of-contact for customers and management to reduce and eliminate potential delays.

Successfully migrated the SAT Data Engineering Team from waterfall to two self-organizing Agile/Scrum teams, so the people closest to the work make the decisions on how to best get the work done while eliminating anything that is not a value added to the SAT Exam stakeholders.

Inspected the airport complex's operational condition, including perimeter security during each tour of duty, and ensured compliance with all related guidelines and requirements.

Supervised ramp team members' work as they unload/load and service the aircraft while ensuring that all GSE maintenance procedures are assigned and completed on each shift handling the aircraft operations.

Aided the recruitment team with hiring, providing on-the-job training, and providing professional development opportunities for current team members.

ORIENT THAI AIRLINES − BANGKOK INTERNATIONAL AIRPORT, Samut Prakan, Thailand

Program Manager / Project Coordinator 2011 to 2014

Spearheaded complex travel arrangements, ensured the smooth operation of external and internal meetings, managed multiple programs and administered confidential information with discretion.

Organized travel arrangements for leaders, coordinated conferences and training events, including flights, accommodations, visa applications, and ground transportation per contemporary requirements.

Managed invitations/conference call details, booking facilities, and prepared meeting logistics, meeting materials/minutes, and actions while executing follow-up actions.

Launched a website that includes a web-based catalog and pricing structure for all products while overseeing the website development and updating marketing collateral, including brochures and white papers.

Streamlined operations by prioritizing and handling external and internal correspondence and communications while scheduling appointments and organizing/coordinating multiple events.

Influenced policy administration and presented material at Executive briefings while supporting tracking program documentation and providing performance and portfolio reviews for the project and program delivery teams' success.

EDUCATION

Master in Cybersecurity and Information Assurance • In progress (Western Governor University)

Bachelor’s in business management • University of Buea • Buea, Cameroon

Diploma in Business Management • Cameroon Opportunities Industrialization Center (COIC) • Buea, Cameroon

IT Course • Frederick Community College • Frederick, MD

LICENSES AND CERTIFICATIONS

Certified Ethical Hacker • EC-COUNCIL (ASPEN)

Certified Information System Auditor (CISA) + • ISACA

CompTIA Security + • CERTIFIED CE

CompTIA Network + • CERTIFIED CE

CompTIA A + • CERTIFIED CE

Certified PMP • PMI

Certified Scrum Master • Scrum Alliance

Julius A. Shuneh

SENIOR PROJECT/PROGRAM MANAGER

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