Customer Service Data Entry
Resume:
SHAWNEE COOK
●*** David Road, Logansport, IN ****7 · 574-***-****
ady260@r.postjobfree.com
EXPERIENCE
FEBRUARY 20, 2023 - MAY 1, 2023
CASS COUNTY DISPATCH - 911
●DISPATCH POLICE, FIRE, EMS, & OTHER EMERGENCY PERSONNEL
●MAINTAIN AND TRACK STATUS OF ALL POLICE, FIRE, EMS, COMMAND AND RESPONSE PERSONNEL.
●RECEIVE INCOMING EMERGENCY AND NON-EMERGENCY CALLS
●UTILIZE MAPPING TO PROVIDE DIRECTIONS
●PAGE COUNTY CORONER, CONTACT PUBLIC WORKS, UTILITIES, AND WRECKER SERVICES AS NEEDED.
NOVEMBER 2003– FEBRUARY 17, 2023
SECRETARY, LOGANSPORT COMMUNITY SCHOOL CORPORATION
●PROFICIENT IN MICROSOFT EXCEL, MICROSOFT OFFICE, & MICROSOFT OUTLOOK
●PROCESSED WORKERS’S COMP PAPERWORK
●MANAGED 38 BUS DRIVERS
●MAINTAIN MULTIPLE FILES
●COMPLETED ONBOARDING PAPERWORK WITH ALL NEW CLASSIFIED EMPLOYEES
●ANSWER MULTI-LINE PHONE SYSTEM
●DATA ENTRY
●CUSTOMER SERVICE
●MULTI-TASK
●MONITORED BUS RADIO TRAFFIC
JUNE 4, 2001 – NOVEMBER 2003
DISPATCH/SECRETARY/DATA ENTRY, INDIANA STATE POLICE
●MONITORED MULTI BAND RADIO TRAFFIC
●ANSWER MULTI-LINE PHONE SYSTEM
●DATA ENTRY, FILING
●CUSTOMER SERVICE
●MULTI-TASK
AUGUST 1997 – JUNE 1, 2001
MEDICAL RECORDS SECRETARY, FOUR COUNTY COUNSELING
●maintain files
●answer multi-line phone system
●customer service
●multi-task
●HELP TRAIN NEW EMPLOYEES
EDUCATION
16 CREDIT HOURS
IVY TECH, LOGANSPORT, IN
Towards an Office Administration degree
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