Taliah Eckenrode

817-***-****, ady25f@r.postjobfree.com

PROFILE Orderly and committed phlebotomist and manager offering over three years of solid skills in customer relations and resilience to handle challenges of fast-paced professional environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities, friendly and a self-motivated personality. Comfortable working alone or with teams to accomplish on-time and accurate tasks. EMPLOYMENT HISTORY

Oct 2021 — Present Certified Mobile Phlebotomist, Carter Bloodcare Bedford

-Speaking with patients to gather information for lab records, reduce fear or anxiety and optimize corporation during procedures.

-Followed strict physician guidelines and administered proper care.

-Collected blood samples using vacutainer tubes, tourniquets, regular needles and butterfly needles.

-Cared for patients by following CDC, FDA and HIPAA guidelines and regulations.

- Labeled, organized and prepared specimens for transportation.

-Monitored, assessed and attended to reactions for all patients.

-Conducted patient record keeping through the use of business information management systems.

-Conducted physical and mental assessments.

-Work in a team based setting.

-Maintain and upkeep private medical information regarding patients. Apr 2023 — Present Manager, Pinch-A-Penny Plano

-Conduct, analyze and educate clients on water and chemical testing results.

-Promote growth opportunities.

-Delegate tasks based on experience, expertise and abilities.

-Cultivate productive relations and cooperation between employees and staff through communication.

-Demonstrate leadership through punctuality.

-Organize, initiate and maintain customer relations.

-Regulate customer complaints and assessments of employees.

-Work in a team and individual base setting.

-Maintain professionalism through any and all situations. May 2018 — Aug 2021 Hostess, Landrys Corporation

-Collaborated with the kitchen staff to ensure orders were fulfilled quickly and accurately

-Provided friendly and courteous customer service to guests.

-Handled customer feedback and complaints gracefully and professionally

-Answered phones, took reservations, and answered customer inquiries in a friendly and professional manner

-Ensured that the restaurant was clean, neat, and well-maintained at all times EDUCATION

May 2016 — May 2020 Diploma, Trinity High School Euless May 2022 — Present Associates of Science, Tarrant County College SKILLS Adaptability Time Management

Communication Skills

Problem solving

Management Skills

Teamwork

Fast Learner

Management Skills

Adaptability

Communication Skills

Problem solving

LANGUAGES English Native speaker Spanish Native speaker REFERENCES Kristy Stroup from Pinch-A-Penny

972-***-****

Jadyn Eckenrode from Pinch-A-Penny

972-***-****

Antoinette Lucas from Carter Bloodcare

469-***-****

COURSES

Jun 2022 — Jun 2022 Managing Multigenerational Employees, Skillsoft Jun 2022 — Jun 2022 Maintaining a cohesive multigenerational workforce, Skillsoft Jun 2022 — Jun 2022 Using communication strategies to bridge, cultural divides, Skillsoft

Jun 2022 — Jun 2022 Building shared understanding a cross, cultural divides, Skillsoft Jun 2022 — Jun 2022 Bridging differences in Cross – cultural communication, Skillsoft Apr 2022 — Apr 2022 Communicating effectively with customers, Skillsoft Apr 2022 — Apr 2022 Adapting to your customers cues, Skillsoft Apr 2022 — Apr 2022 Interpreting customers service priorities, Skillsoft CERTIFICATIONS

Aug 2020 — Aug 2024 Certified phlebotomist technologist Certification Number~ 20-0305Y20

Nov 2021 — Nov 2023 BLS Certified

Certification Number~ 215*********

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