Customer Service Representative
Resume:
JHADE L. LAWAS
*****.***@*****.*** // Mobile +1-345-***-****
PERSONAL BACKGROUND:
BIRTHDATE : January 8, 1990
AGE : 33
CIVIL STATUS : Married
NATIONALITY : Filipino
WORK EXPERIENCE:
Customer Service Representative at Wipro BPS
March 2013 to November 2016
Taking calls, providing appropriate information and answering some concerns regarding customer’s account.
Sprint Customer Service Representative at The Results Companies
November 2016 to January 2019
Provides first level inbound telephone support for customers by troubleshooting, investigating and resolving questions and challenges they may be having with Sprint's products and services with an objective of resolving the issue in one phone call.
Multi-Purpose Associate at McRuss Group LTD
July 2019 to April 12, 2023
Warehouse Supervisor
Placed orders for beverages/liquor and for produce department.
Wrapped meat and cutting fruits.
Handled frozen products
Cashier support in the absence of cashier supervisor on the floor
Produce Clerk at Cost U Less
April 24 to Present
Assisted customers, providing information on pricing, purchases and products
Organized inventory and performed breakdowns of produce
Communicated with the pricing agents about getting prices changed and a price tag or sign to be made to display above the product
Rotated product to help save waste
EDUCATIONAL BACKGROUND:
College
2006-2008 Cebu Technological University Danao
High School
2002 – 2006 Manto Memorial Foundation College
Elementary
1996 – 2002 Labangon Elementary School
SKILLS:
Computer Basics
Forklift Operator
Truck Driver
Store Purchaser
Warehouse Supervisor
REFERENCES
Katrina Marie Johnston
The Results Operations Manager
Sandra Bonila
McRuss General Manager
Julius Guiterrez Esguerra
McRuss HR Manager
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