Customer Service Manager
Resume:
ADEGBORO DANIEL OLUSHOLA
Flat * Ibbu Quarters Tunga Minna,Niger State.
***********@*****.***.
EXPERIENCED BANKER
A highly qualified results oriented banker with broad and diversified experience in financial management, strategy, project finance, equity investment, bond origination, loan origination,. Fluent in English Hausa and yoruba Comprehensive knowledge in marketing and operations
PERSONAL DATA
SEX: MALE
DATE OF BIRTH: 25TH NOVEMBER 1985
PLACE OF BIRTH: NIGER STATE
STATE OF ORIGINom: EKITI STATE
MARITAL STATUS: MARRIED
PROFESSIONAL EXPERIENCE
1. ECOBANK NIG LTD. MINNA NIGER STATE. 20012- 2017
OPERATIONS:
Collection and timely processing of customers instruments both debit and credit transactions
Processing on Etranzact, basys,paydirect,ecomobile,rapid transfer platforms.
Processing of western union and Money Gram payment.
Cash processing and witnessing of cash count at CBN
To maintain contact with new and existing customers on routine account management activities.
To ensure proper documentation for all new and existing customers
To provide customers with information and awareness on the bank product and services.
Effective and constant monitoring of medium level customers account balances with a view to beefing up same.
Presentation of the banks products and services
Any other duties/functions asign by the Branch manager.
2. OCEANIC BANK INTL PLC. MINNA NIGER STATE. 2004-2012
ADMIN ASSISTANT /SCURITY SUPERVISOR
. Purchases and requisition of store items.
. Taking of minutes of meetings.
. Supervision of all security activitie.
. Other admintrative functions assigned by the admin officer.
3.REGULAR NIGERIA LTD, NO 1 BANK ROAD MINNA. 2002-2003.
An ISP internet service provider.
SYSTEM OPERATOR
. Customer relations
. Presentation of the companies products to prospective clients
. Receipt of customer complain and providing solutions.
. Training of applicant on computer applications and internet usage .
. Rendition of daily marketing report and calls
. sales of ticket.
SKILLS PROFILE.
Proficiency in use of:
Microsoft office tools(excell,Word,PowerPoint) .
Banking softwares:
Finacle,flexcube and host,nibbs,basys and pay direct.
PERSONAL TRAITS.
. Ability to multitask
. High sense of discipline and integrity
. Self motivated,innovative and. resourceful.
. Hard working and avid team player.
. Good interpersonal and communication skills.
. Result oriented.
. Ability to work with minimal or no supervision.
EDUCATION
2013 FEDERAL POLYTECHNIC BIDA.
(HND BUSINESS ADMINSTRATION AND MANAGEMENT)
2008. FEDERAL POLYTECHNIC BIDA.
(OND Accounting.)
1996-2002.EGBE OBA HIGH SCHOOL IKOLE EKITI.
(SSCE)
1989-1995.GARRISON ARMY CHILDREN SCHOOL MINNA.
(PRIMARY SCHOOL LEAVING CERTIFICATE.)
ABILITY AND LANGUAGE SKILLS
Ability to understand and speak fluently yoruba and hausa
HOBBIES
Reading,travelling,researching and providing solutions.
REFEREES
HON. AHMED ABU
Federal House of Representative
Abuja.
***.********@*****.***
GABRIEL M. IPADEOLA,
Assistant Director,
Examinations Development Department,
National Examinations Council (NECO)
P.M.B 159, Km 8, Bida Road,
Minna, Niger State.
*********@****.***
MR IDOWU ENIOLA EKUNDAYO
Customer service manager
Ecobank Nig Ltd.
Kano branch.
**********@*****.***
MR SALOKA OSCAR NWAKA
Depot Chemist
NNPC Depot Minna
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