ROVELEN B. TABANAO

096*-***-**** • ady1r7@r.postjobfree.com • Banilad, Cebu City

Summary

Driven and results-oriented professional with a proven track record of exceeding performance targets and delivering exceptional outcomes. Seeking a challenging role where my strategic mindset, effective communication skills, and keen attention to detail can contribute to the continued success and growth of an innovative company. Skills

• Leadership • Oral and written communications skills

• Professionalism and strong work ethic • Computer- literate Experience

• Tech-Mahindra – Customer Service Associates ( October 9, 2020 – November 9, 2020) Cebu, It Park

is an Indian multinational information technology services and consulting company.

• Sitel – Customer Service Representative ( January 18, 2021 – March 13, 2022) Panagdait, Mabolo, Cebu City. in Mandaue City

Is an outsourcing provider of customer experience management.

Offers outsourced customer interaction solutions that cover each stage of the customer lifecycle, including customer selection, customer acquisition, customer retention, and customer extension.

• Bigbash – Event Stylist ( April, 2022 – December, 2022) Margate Bldg. Paseo Saturnino Ma Luisa, Rd. Banilad, Cebu City

Responsible for the planning, design, production, promotion, overall co-ordination and profitability of an event.

Delegate many of the tasks and then oversee and support those they delegated to.

This is a creative position, sometimes allowing opportunities for testing new ideas and themes.

• Filipino Homes – Admin Secretary ( February, 2023 – April 2023) Urban Deca Homes, Hernan Cortes, Mandaue Cityy

Answering phones, sending emails, setting up meetings, and recording key conversations to assist their employer in running day-to-day business.

typing up documents, responding to business enquiries, drawing up contracts and providing customer service.

Education

• Bachelor of Industrial Technology - Cosmetology ( September 2022 – July 2023) Cebu Technological University - Main Campus M.J. Cuenco Ave, Cor R. Palma Street, 6000 Cebu

NCII Beauty-Care passer,2023

Class Representative – Leader,2022-2023

Student Crime Prevention Council – Representative,2022-2023 Certificates

• Event Management Training • Mental Health Awareness Webinar

• Patrol Leaders Training Course • SSG Division Leadership Training Camp