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Customer Service experience

Location:
Tucson, AZ
Salary:
24
Posted:
August 19, 2023

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Resume:

Delaida Rodriguez

626-***-**** ady1qw@r.postjobfree.com https://www.linkedin.com/

in/delaida-rodriguez-80922b200

EDUCATION

University of Arizona, College of Social and Behavior Sciences Tucson, Arizona

Bachelors of the Arts May 2024

• Major: Creative Writing

• Minor: Education (Adolescents, Community, Education)

• GPA: 3.86

• Honors: Dean’s List with Distinction, Academic Year Academic Distinction, Arizona Excellence Tuition Scholarship, Achievement Award

PROFESSIONAL & LEADERSHIP EXPERIENCE

Think Tank Tucson, AZ

Desk Assistant 10/03/2022-Present

• Welcoming in students and being available to check them in for their tutoring and education services

• Being able to remember and answer about any information about ThinkTank and the types of services offered available to students at the University of Arizona

• Working amongst other desk assistants, tutors, learning specialists, etc to ensure all information is known by all to keep an organized and functioning system to make it best for all students who come

Alpha Chi Omega Tucson, AZ

Active Member 02/05/2022-Present

• Weekly meeting participation along with philanthropy events and semester volunteer service hours

• Socializing amongst others while being apart of a large community that empowers women and contributes high parts of awareness and foundation funds for domestic violence awareness

• Being an active member who helps to guide and mentor younger students as well as interacting and learning from my peers and executives Club Z Tucson Arizona

Tutor 3 May 2022-Present

• Tutoring individuals from early pre-school to college with an emphasis of English, Spanish, and Math

• Coming up with creative and effective lesson plans for studying to help with comprehension and learning

• Working with parents and students to adapt to different teaching skills and helping with homework, test preparation, and integration of study, organization, creativeness, and any required educational skills that best fit student needs Boomers, City of Industry, CA

Guest Services Host June 2022-August 2022

• Taking care of guest needs for the go-kart and arcade experiences whether it was as a host, working at the register, or even helping guest with any questions or activities

• Ensuring the theme park was organized and performing any cleaning tasks and aiding coworkers with daily requirements

• I was able to help set up and care for parties to ensure customer satisfaction and enjoyed being able to help customers have fun and a thrilling day while they were with us Hollister, Tucson Arizona

Brand Representative October 2021-January 2022

• Working primarily front rooms in any service customers may need from finding clothes and specific sizes, as well as assisting in organizing the store for a safe and welcoming environment, and making connections with customers for their happiness and sales

• I enjoyed the ability to multitask as well as being able to help customers feel more confident and welcomed within the store, and being able to communicate with many and very different individuals

• Learned how to best provide care for any and all customers and being able to adapt with each one so that they can all remain happy, as well as being able to communicate for both English and Spanish speakers

Sonora Review, Tucson Arizona

Fiction Intern August 2021-December 2021

• Working with other fiction editors to read and edit series of short stories and having to be able to complete assignments within specific dates and communicate with fellow workers to decide on which short stories to be published

• I was able to gain strong time-management and reading skills here as well as being able to effectively work in a team to provide the best work possible for the company, as well as adapting to complex situations as this was done online and still presenting leadership skills

• I was able to work in a field I was passionate about while adjusting to online work during covid so that I can become not only a stronger individual, but worker who can adapt to whatever is needed in an efficient manner

SKILLS, ACTIVITIES

Languages: Fluent in Spanish and English, Intermediate in Italian Skills: 4 years of customer service experience, adaptable, organized, effective teamwork and leadership, multitask, time-management, easy communication Certifications & Training: High School Diploma, studying at University of Arizona (Bachelors 2024, Master’s 2025)

Activities: Alpha Chi Omega. Study Abroad



Contact this candidate