Norma k Guerrero

626-***-****

Victorville

Experience:

Managing restaurant floors as maintaining clean lines Manage employees such as train them in the new product And food handling procedures.

Give breaks to keep law states regulations

Teach employees to grow and upsale and meet the company goals Deal with customer complaints and turn them around Help customers give a good review through their apps Record end of sales reports

End of shift inventory

Restaurant management since 2005

Worked for el Pollo loco in El Monte california since 2005 for 7 years as shift manager. Work for Lincoln car wash for 5 years in 2009 until beginning of 2014 I move to Victorville and started working for el Pollo loco in may of 2014 I stater washing dishes And cooking in the back of the house and I worked my way up as shift manager. I’m hard working woman with the desire to move up and I’m always educating myself In what I do for work because I like to be an asset for the company.I work good by myself or in group I like to encourage my coworkers to do always better and I like to recognize when people succeed and I always take the good to apply in my life.. Education:

High school in Mexico

Certifications:

Food handlers certificate

Serve safe certificate

Sexual harassment certificate

I have received many recognition through my performance in the company.