Customer Service Human Resources
Resume:
JAN ***8 – MAY 2018
Aman Katoch
*** ********* **.,****,** 89509
+1-602-***-**** • **********@*****.***
Objective
* Professional
* Good listerner
* Calm and Polite nature
* Hard worker
* Punctual
Industrial Trainee
Westin Kierland Resort- Scottsdale,AZ 85254
Managed a team of 4 people from various backgrounds. Managed alone a PIZZA section in Restaurant .
Work in Banquet Kitchen and managed a Big Parties and Big Events Industrial Traniee
Palace of The Golden Horses, Kuala Lumpur, MALAYSIA` Store pickup and setting
Cutting and packaging of butchery items.
Handled 2000 pax party as a trainee.
Got the information about various type of banquet set-up. Did formal set-up and service in restaurant.
Work according to the instructions of Superiors
Worked on Hotel2u in front office.
Follow the instructions and recommendations from the immediate Superiors to
complete the daily tasks
Miseen place for banquets and events
Ensured the highest standards and consistent quality in the daily preparation
Coordinated and participated with other sections of requirements, cleanliness,
waste age and cost control.
Industrial Traniee
The Leela Ambience Convention Hotel, Delhi,INDIA
WORK IN DIFFERENT DEPARTMENT as a Traniee
1. As a Chef
JUNE 2022 Still working
1st Nov2016 completed
DEC 2016 -JULY 2019
2. Banquet
3. Front office
4. Human resources
F&B Server
Peppermill,Reno
* Provide excellent customer services
* Greet customers and present menus
* Make suggestions based on their preferences
* Take and serve food/drinks orders
* Up-sell when appropriate
* Arrange table settings
* Keep tables clean and tidy at all times
* Deliver checks and collect payments
* Cooperate and communicate with all serving and kitchen staff
* Adhere to all relevant health department rules/regulations and all customer service guidelines
References
.
Education
1to 12 CLASS
National Institute of Open Schooling 12 GPA 5.6 12 BSE .(Hotel & Hospitality Management)
CHANDIGARH UNIVERSITY
Graduated with a 7.20GPA.
Specialized in Hotel& Hospitality Management
Other Activities
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