Customer Service Biomedical Engineering

CHARLES MICHAEL OTTE JR.

***** ******* ****, *** *******, TX 78254 • 210-***-**** • ************@*****.*** SUMMARY

Biomedical Engineer and Entrepreneur with experience in circuits, additive manufacturing, biomechanics, and regenerative medicine seeking a position in Biomedical Engineering and Product Development; Electro- Mechanical, Orthopaedics, Biologics, etc. A few accomplishments and highlights include, but are not limited to:

Directed and coordinated the execution of Class I-II medical device projects in biomedical engineering, achieving desired outcomes within established timelines and budget constraints.

Established and managed a startup that leveraged additive manufacturing and technology to solve complex challenges, showcasing strong business acumen and strategic thinking.

Designed and manufactured a groundbreaking bioprinter that introduced cutting-edge technology to accelerate the manufacturing of bio-inks during 3D printing, resulting in unprecedented speed and efficiency. Filed provisional patent through The University of Texas at San Antonio.

Skilled in utilizing a range of industry-standard software, including Solidworks, Shapr3D, Solid Edge, and OnShape, to design and simulate fluid and mechanical systems.

Successfully developed and implanted a Hallux Valgus implant into a cadaver through a course with NVision Biomedical Technologies, showcasing practical experience in the field of orthopaedic implant design and development. Utilized Cura 3.5 and experience with SLS Manufacturing to construct metallic device.

Possess hands-on experience working directly with patients in a hospital setting, communicating effectively and compassionately with individuals of diverse backgrounds and medical conditions.

Skilled in working effectively with colleagues from a range of engineering disciplines, demonstrating strong communication skills and a collaborative mindset.

Created and instructed innovative content for multiple technical workshops covering a range of topics, including CAD, 3D Printing/Additive Manufacturing, Professional Presentations, Circuits, and coding, demonstrating strong teaching and facilitation skills.

Contributed to a research lab dedicated to the advancement of lab-on-a-chip technology, gaining practical knowledge and skills in areas such as microfabrication, device characterization, and data analysis.

Equipped with a thorough understanding of biomechanics, tissue mechanics, biomaterials, and polymers, acquired through coursework and research experience, enabling contribution to the development of advanced orthopaedic implant designs.

Well-versed in the process of clearing medical devices through the FDA 21 CFR 820.30, having gained knowledge and experience in areas such as research and development, regulatory pathways, and intellectual property protection, while maintaining ISO 13485 & ISO 14644 standards.

1st Place Finalist in the 2022 Fall and 2023 Spring Klesse College of Engineering and Integrated Design Tech Symposium. Finalist at 2022 Medical Make-A-Thon Medical Device Competition, having constructed and prototyped Polypectomy and Colonoscopy device in under 48 hours. Consecutive

Actively stayed updated with industry regulations, standards, and best practices related to design history file (DHF) management, incorporating necessary changes into existing processes to ensure ongoing compliance

Designed and constructed EMG and PIR controlled prosthetic hand capable of real-time human interaction – received award for device functionality in Honor’s College Competition EDUCATION

The University of Texas at San Antonio - 3.81 GPA May 2023 Bachelor of Science - Biomedical Engineering - Biomechanics Distinguished Honors 4-Year Consecutive Dean’s List Honoree

TECHNICAL SKILLS

Applications

Solidworks, Onshape, Solid Edge, Shapr3D, Flow Simulation, SW Simulation, MATLAB, Python, C++, Visual Studios, Arduino IDE, Cura Slicer, Lychee Slicer, Snapmaker Luban, EPIC Logistics Software, Visualization Studio, Adobe Lightroom, Premier Pro, Photoshop, Microsoft Office, Google Docs, Zoom, Panopto, Blender, Mac OS, Windows OS

Production

Additive Manufacturing (Anycubic Photon Mono X 6K, Anycubic M3 Max, Snapmaker A/F350, Snapmaker F250, Creality Ender 3, Creality Ender 5, Sovol SV03, Lulzbot Taz 5, Lulzbot Workhorse, Lulzbot Mini, Lulzbot Taz 6, Formlabs 3B+ (ISO 13485 Certified), Formlabs 3+, Formlabs 3L), Biological Additive Manufacturing (Cellink, EnvisionTEC, PCMX-I), Arduino Integration (Uno, Nano, Mega 2560, DUE, Leonardo), Raspberry Pi (Pi3, Pi4), Computer Construction, Mechanical testing/data collection, testing protocols, Material integration (Stainless Steel, Ti64, Thermplastics, Biologics), robotics components and circuitry (mechanical components, sensors, EMG) PROFESSIONAL EXPERIENCE

University Health System

San Antonio, TX

Inpatient Pharmacy Technician March 2023 - Current

• Demonstrated versatility and attention to detail by performing various functions and minute repairs on Omnicell medicine systems throughout the hospital, ensuring accurate prescription fulfillment and conducting basic maintenance

• Improved productivity and efficiency for fundamental processes by introducing new methods and procedures.

• Adhered to strict safety protocols and communicated effectively with technicians inside a BSL-2 Clean Room to maintain the preparations for infusions, including both chemo and standard medications

• Utilized EPIC Systems to process patient medications, locate medications throughout the hospital, and perform compounding, showcasing proficiency with complex software systems

• Collaborated effectively with a diverse range of healthcare professionals, including pharmacists, nurses, and other personnel with varying backgrounds and age

• Maintained strict confidentiality of patient health information and received extensive training in data security and phishing avoidance to ensure the protection of sensitive information

• Demonstrated responsibility and compliance by accurately restocking, pulling, and returning controlled medications ranging from CII-CV drugs, while adhering to appropriate protocols and guidelines Print and Click LLC

San Antonio, TX

Founder and CEO September 2019 - Current

• Demonstrated design engineering skills by creating a quality control system to ensure top-tier quality and successful prototyping for customers

• Utilized customer feedback to drive product development, using need statements, user requirements, and design inputs to identify and address specific CAD and 3D printing needs

• Founded and managed a successful small tech business, including the appointment and management of interns for fundamental tasks

• Ensured compliance with industry and tax requirements, managing bookkeeping, quarterly tax payments, and financial organization with an attention to detail and accuracy

• Maintained and performed maintenance on all FDM and SLA 3D printers and computer hardware/software, demonstrating technical expertise and proficiency with complex systems

• Designed and developed an online website with web plugins and integrated e-commerce, showcasing creativity, innovation, and entrepreneurial spirit

• Facilitated team meetings and managed weekly project assignments for multiple projects, demonstrating strong organizational and communication skills

• Instructed technical workshops with the University of Texas at San Antonio, sharing technical skills and knowledge with students and contributing to the growth of the community

• Participated in numerous networking events and competed in business competitions, highlighting a willingness to take risks, seek out opportunities, and strive for excellence UTSA Klesse College of Engineering and Integrated Design San Antonio, TX

Regenerative Medicine Laboratory (ReMeDi) – PI: Teja Guda Ph.D December 2021 - May 2023

• Collaborated with Dr. Teja Guda, a renowned researcher in regenerative medicine, to design and construct a Lab on a Chip Research Project. This innovative project enabled simultaneous fluidic drug testing of cells, advancing the understanding of cellular responses to various drug treatments.

• Repaired and optimized the operations of 3D-printing machinery within the lab, ensuring its functionality and versatility for a wide range of lab applications. This enhanced the lab's capabilities and facilitated the efficient and precise fabrication of complex structures for multiple projects.

• Developed a strong knowledge and expertise in cellular integrated materials for regenerative medicine, with a specific focus on scaffolds and self-integrating stenting materials. This understanding of advanced biomaterials contributed to the development of innovative strategies for tissue engineering and regenerative therapies. CVS Pharmacy

San Antonio, TX

Certified Pharmacy Technician September 2021 – March 2023

• Coordinate prescription refills, data entry for patients, and maintain organization of control and non-control drug prescription booklets; sort drugs and restore return to stock drugs appropriately to improve accessibility

• Maintain a clean, quick, and efficient work environment while filling a variety of prescriptions for patients; completing production queue for entirety of each day and next morning

• Manage technicians in pharmacy setting, focusing on customer satisfaction, tidiness, and ensured high quality controlover daily and nighty tasks assigned; ensuring all at home delivery orders are finished

• Organized solutions regarding formal concerns from guests and provided top tier customer service to resolve issues

Austin Subaru

Austin, TX

Logistics Specialist November 2018 - September 2021

• Developed the structure for a service-based vehicle delivery system during the peak of COVID-19 to enhance customer experience and ensure that all customers were able to safely receive service

• Addressed customers with top tier transformational customer service, management and prepping of all loaner vehicles, and with logistical services or requests from management

• Composed vehicle repair orders for maintenance and handle task management for each vehicle upon request

• Intercepted phone calls and coordinate appointments for guests; enhanced communications and customer service

• Organized large scale and personalized operations for Service Advisors, Salesman, and Management

• Volunteered for Austin Subaru, cleaning up surrounding areas with peers, assembling school supply packs for children, and ensuring on-site events were prepared prior to an organization’s arrival ORGANIZATIONS

The Biomedical Engineering Society - Professional Organization at The University of Texas at San Antonio with a mission to advance the academic and professional achievement of students in Biomedical Engineering Internal Vice President

• Demonstrated leadership skills as Internal Vice President of the Biomedical Engineering Society at the University of Texas at San Antonio, overseeing and executing a variety of successful initiatives.

• Organized and instructed a hands-on summer curriculum for high school students, providing them with an opportunity to develop their own medical devices and inspiring future generations of engineers.

• Led a thorough 4-week workshop series focused on the development of technical skills for members of the organization, highlighting your passion for sharing knowledge and fostering growth.

• Successfully arranged and managed the 2023 BMES Research Symposium, demonstrating exceptional organizational and project management skills.

• Co-organized the first BMES Banquet at UTSA, providing members with a fun and memorable social event while also building community and fostering relationships.

• Collaborated closely with BME faculty to increase their involvement with students outside of traditional courses, demonstrating your commitment to fostering meaningful connections and creating opportunities for growth.

• Maintained the requirements of the organization and ensured its success through effective communication, teamwork, and attention to detail, while also excelling academically. The Society of Hispanic Professional Engineers - Professional Organization at The University of Texas at San Antonio focusing on the excellence and achievement of Hispanic students Member

Active Minds - Organization at The University of Texas at San Antonio focusing on the involvement of students with scholastic excellence

Member

Hispanic Student Association - Professional Organization at The University of Texas at San Antonio focusing on the connection of Hispanic Students, and encouraging individual growth of students. Member

Honor’s College - Professional Division at The University of Texas at San Antonio determined to assist students to reach their goals as servant leaders, develop as professionals, and intellectually achieve beyond their GPA. The Honors College helps students to emerge as culturally aware global citizens, live engaged and intentional lives, and acquire skills that will help them to flourish.

Graduate

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