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Little Rock Customer Service

Location:
Little Rock, AR
Salary:
40,000
Posted:
August 18, 2023

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Resume:

**** ******* **

Bryant Ar *****

501-***-****

ady1f6@r.postjobfree.com

Tiffany Montgomery

Objective

To obtain a position which will enable me to advance and discover new and exciting challenges.

Experience

2015- Present QI Security Services Bryant, Ar

Secretary I

All administrative duties required by management.

2012-2015 Hanks Furniture Little Rock, AR

Office Manager

All administrative duties required by management.

2008-2011 Department of Workforce Services Little Rock, AR Administrative Specialist II

Research data pertinent to Benefits Payment Center Dept. goals and objectives · Assist Clients via phone with information pertinent to records · Research and compose reports on (BPC) findings · Evaluates and enters ‘tips and leads’ received from local office personnel in order to initiate the investigative process for the FIRE Unit – conducted on a daily basis.

Entry of wage audit information into BARTS system in order to further progress investigative development for pending cases.

. Organizing and documenting travel vouchers for Fraud Investigations Recovery and Enforcement (FIRE) Unit Personnel as needed.

· Compose form letters, activity logs and financial reports · Assist Specialists and Investigators in their individual goals to fulfill the FIRE Unit’s Mission of identifying and referring delinquent fraudulent overpayments to local Prosecuting Attorney’s for Theft of Public Benefit charges.· Input and update employee data into database . Document and process request for supplies and maintain the logistics for the entire FIRE Unit on a daily basis.

·Weekly keying and filing of time card attendance and leave requests. Although the keying of this information is weekly the information flow is daily and needs daily attention to remain organized and up to date. I also produce a monthly report for all FIRE Unit personnel’s personal leave requests and current time standing · Assists supervisor by maintaining calendar · Performs other duties as assigned

2004–2008 J and J Services Little Rock, AR

Administrative Specialist

· Coordinating office activities and employee data · Researching and preparing special reports · Developing, Revising, and Recommending administrative policies · Research data pertinent to agency goals and objectives · Performs other duties as assigned · Input employee data into Personnel database · Provides information while assisting interested parties concerning procedures of J and J Services. · Assists supervisor by maintaining leave records, appointment calendar for executives · Performs other duties as assigned

2002–2004 Bristol Park Apartments Little Rock, AR

Leasing Coordinator

· Facilitates and monitors activities related to the lease process · Tracks critical dates for leased properties ensuring effective space · Coordinates special projects related to the property in reference to occupancy · Maintain high occupancy specials · Conducts lease negotiations in accordance with Properties policies and procedures · Assess and appropriately address issues related to tenant leasing · Manage tenant requests during durations of lease · Provide data to appropriate parties such as maintenance in regard to tenant requests · Develop, Revise, and coordinate specials to ensure occupancies levels are reached · Prepare lease abstracts, leases, and all associated documents · Work closely with authorities and/or maintenance in the case of evictions

Education

1996–1999 J.A. Fair High School Graduate Little Rock, AR

Future Business Leaders of America

Thespian Society

J.A. Fair Drill Team Captain

Certificates

. AASIS Skill Achievement(Time Recording and Time Approval)

. AASIS Skill Achievement (AASIS Overview & Basic Navigation)

. Norm (On Point Technology)

. Written Business Communication

. Customer Service

. Secretarial Skills

. Security Awareness

.

References for Tiffany Montgomery

Jim Kendall

101 NW 3rd St

Bryant, Ar 72022

501-***-****

ady1f6@r.postjobfree.com

12201 Mara Lynn Rd Apt 110 • Little Rock, AR 72211. 501-***-****



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