Stephen T. Stieler

** ******* ***** **** ********* Station, NY 11776

631-***-**** ady1ce@r.postjobfree.com

PROFESSIONAL SUMMARY

High-energy Supervisor successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth. Organized and diligent with excellent written oral and interpersonal communication skills.

PROFESSIONAL EXPERIENCE

Home Depot, South Setauket, NY December 1999 – Present Department Manager, Lumber/Order Picker

● Responsible for loading delivery trucks with merchandise going to customers as well as unloading any merchandise returned by customers.

● Scanned all merchandise for accurate order picking using store First Phone.

● Picked, wrapped and staged all outgoing deliveries, BOSS (buy online ship to store), BOPIS (buy online pickup in store), WILL CALL (orders placed in store to be picked up at a later date), CO

(customer order placed in another store to be picked up in our store) orders made by customer within the 30 minute and 2 hour time frames allotted.

● Safely palletized and wrapped all large delivery, BOPIS, WILL CALL and CO orders to be placed in overhead.

● Conducted regular employee performance and safety reviews while adhering to human resources guidelines and criteria.

● Resolved customer issues within a reasonable time period and personally volunteered to make deliveries to guarantee customer satisfaction.

● Meet each customer’s needs by communicating the appropriate level of product knowledge, diagnosing problems, and recommending solutions, including assisting with special orders while ensuring quality and abiding by company policy.

● Manage and prioritize all deliveries/orders to keep an adequate inventory to meet my stores needs.

● Trained to properly handle hazardous materials, work reports and provide proper documentation for NYS and to help maintain a safe work environment.

● Licensed to operate the following: large and small propane forklift, reach, order picker, pacer unit, electric pallet jack, and electric ladder.

● Proficient in the use of RF scanners to read, store and distribute barcode data.

● Count, weigh, and measure items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records.

● Unpack and examine incoming shipments as well as reject damaged items. Record shortages and correspond with shippers to rectify damages and shortages.

● Job requirements consist of working indoor and outdoor in all types of weather.

● Responsible for assembling 20 to 30 ft racking during resets both inside and outside the building.

XLN Enterprises, Deer Park, NY June 2006 - January 2017 Supervisor, Sales

● Execute daily operations in the Credit, Customer Relations, Warehouse and Sales Departments.

● Familiar with the line and staff functions, operations, management viewpoints, company policies, and practices that affect each phase of business.

● Train and manage new hires to drive good work productivity, conduct business ethically and maintain a safe working environment.

● Retrained existing staff and achieved significant improvements in their productivity. Manage day to day operations.

● Ensured that warehouse facilities were kept clean, organized and safe.

● Confirmed arrival of foreign and domestic shipments.

● Structure and maintain order entry, picking, checking, packing, and shipping. Produce Warehouse, Coram, NY September 1999 - April 2000 Deli Manager

● Trained and managed new hires to execute effectively with ethical behaviors and maintain a safe working environment.

● Responsible for overseeing the deli crew and ensured proper guidelines were followed for safety measures and excellent customer service.

● Assisted customers with catering needs and special orders.

● Maintained a consistent inventory and checked provisions upon arrival.

● Scheduled work hours and maintained adequate staffing. EDUCATION

Christ the King Middle Village, NY

COMPUTER SKILLS

Microsoft Office Word, Outlook, PuTTY, Kronos, RF scanner, POS application, NCR hardware.

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