Scrum Master Project Manager
Resume:
Cell Telephone: (***)
Sun City Center, Florida 33573
Alternate: (813)
Linkedin.com/in/RickCreed
Email: *****@****.***
PROFESSIONAL EXPERIENCE
Doran Jones, Inc. Tampa Florida 11/2022 to 6/2023
Senior Scrum Master
To facilitate the delivery of projects for a multi-national financial services firm, 33rd on the Fortune 500. In this role, I worked closely with Product Owners defining the scope for development to be delivered. The business domain is “Operational and Compliance Risk” both of which are critical to the organization.
Creates an environment of collaboration within the team that allows for open dialogue and productive solutions for resolving conflicts
Present Team Plan during Project Iteration Planning section
Got team to a higher-performing level by nurturing self-organization and team cohesion
Facilitate and support all Scrum events: Sprint Planning, Teams Daily Scrum, Sprint Review, Sprint Retrospective and Sprint Demos
Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity
Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Scrum of Scrums (Communities of Practice)
Guide the Scrum Team on how to use Scrum practices and patterns to deliver high-quality products and services to our customer.
Navigate easily through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.
R.J.C. Associates, Inc., Alsip, Illinois
1980 5/2021 to 11/2022
Scrum Master / Project Manager
Promoted through a series of progressively responsible positions, including Business Analyst, Software Analyst, Project Manager and Scrum Master, completing a wide range of projects for numerous clients.
Coordinate all levels of system administration in the areas of business communications, desktop imaging and support services to achieve multi-site short-, medium- and long-range objectives.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java
CSI Tech - PSCU Corporation. St. Petersburg, Florida - Contract 1/2020 to 4/2021
Scrum Master / Project Manager
Scrum Master for two larger scrum teams (10-15 people) – offshore, remote, onsite.
Working in large complex projects (15+ million)
Create and maintain the project and sprint backlog
Jira Administration
Bring tools and techniques to help the team apply scrum practices, principles, values and roles
Act as a servant leader and facilitator of scrum events, program events, team dynamics and team maturity.
Drive continuous improvement within the team(s) with a focus on agile principles.
Protect the team from interruptions and manage internal escalations as needed.
Coach the team to consistently align with program standards.
Maintain Horizon to reflect accurate budget and time tracking, keeping project budget within the defined thresholds.
Ensure the agile team is properly using and updating Jira.
Works with the Product Owner to align team with the product vision, sprint goals, and other necessary information
Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
Champions continuous improvement activities to reduce waste and increase productivity; coaches teams to conduct continuous improvement events
Seeks opportunities for improvement to the overall effectiveness of teams and the organization
Communicates organizational impediments to leadership; clears impediments for the team
Embraces the concept of continuous learning in your own journey and instills the same in the team(s) you coach
Performs Vendor management tasks for third-party applications
Manages risk and controls issues for assigned applications
Performs routine application hygiene tasks like security scans, penetration tests, resiliency tests
R.J.C. Associates, Inc., Alsip, Illinois
1980 1/2019 to 11/2019
Scrum Master / Project Manager
Promoted through a series of progressively responsible positions, including Business Analyst, Software Analyst, Project Manager and Scrum Master, completing a wide range of projects for numerous clients.
Coordinate all levels of system administration in the areas of business communications, desktop imaging and support services to achieve multi-site short-, medium- and long-range objectives.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java
Randstad Technology – BMW USA - Contract 9/2018 to 9/2018
Reason for leaving: Hospitalized
Scrum Master
Serve as a senior team member, responsible for facilitating the adoption, implementation and sustainability of agile processes, principles, and practices. Lead the scaling of Agile from team level to enterprise level
Member of the iOS mobile development teams, working closely with product owners, designers, developers, quality assurance specialist and user representatives to meet all project goals in compliance with PMO methodology
Act as a change agent and as part of the team of coaches leading and supporting teams and individuals in their Agile journey
Collaborated with multiple IT and business teams. Provided leadership, training and direction to an eight-person project team in the execution of stand-ups, maintain project and sprint backlogs, retrospectives, demonstrations, storyboards and story-writing activities
Make decisions and independently drive any aspect of Agile rollout at a team and management level
Actively build and contribute to the company's Agile Community, mentor Agile practitioners. Support Agile teams in their development, playbook creation, and in establishing consistent best practices
Collaborate with non-Agile team, educate and support them throughout transformation
Define relevant metrics that help the program see how they are doing
Inspire all stakeholders at any level in their agile transition.
Develop, coach, and mentor team members to advance their skills and career. Build trust with the business and throughout the organization
Perform ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions
Advise on dependency management techniques between internal teams, release managers, and between Agile teams
Cloud Based – AWS Services
Quickly establish collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across both Business and IT - Become a strategic partner in organizational road mapping and structuring to drive increased ROI, greater adoption and higher transformation success
Foster speed, innovation and encourage continuous improvement
Nukasani Group - United Airlines - Contract 1/2018 to 6/2018
Scrum Master
Serve as liaisons between the product owner, development team, and management to ensure that all targets and requirements are met.
Coordinate and monitor the Scrum process from initiation through delivery.
Will be a central communicator and negotiator on behalf of many teams.
Gather and report metrics to management. Presentation skills: digital, PowerPoint, verbal.
Ensure that team members understand project objectives.
Maintain product backlog and release plan, and facilitate productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals.
Preserve flexibility and ability to rapidly respond to changes.
Able to coordinate multiple projects at one time.
Part of a large agile project with many scrum teams working together on single releases.
Fast moving, high energy web-based development project.
Quickly establish collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across both Business and IT - Become a strategic partner in organizational road mapping and structuring to drive
increased ROI, greater adoption and higher transformation success
Foster speed, innovation and encourage continuous improvement
Cloud Based – AWS Services
MDI GROUP - U.S. FOODS, Rosemont, Illinois - Contract
4/2017 to 12/2017
Scrum Master
Collaborated with several IT and business teams of this national food distribution company to deliver system releases across functional verticals for Agile and Waterfall projects ranging in size from $80,000 to $ 3.2 million.
Position required expert proficiency in the agile methodology, backlog grooming, sprint grooming and other scrum ceremonies. Oversaw aspects of sprint planning, requirements, sizing, grooming, retrospective, sprint review, and led daily standup along with three artifacts: product increment, product backlog and sprint backlog for three projects teams. Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
Participated in client meetings and ongoing communication to develop project requirements and specifications, finalize contracts, manage stakeholder expectations and review changes to tasks, goals or performance with the project manager.
Coordinated all project phases in accordance with Agile SDLC methodology, including road map planning, scheduling, testing, deployment and implementation in alignment with o1bjectives and commitments.
Authored documentation and records, including project charter definitions, product roadmaps, change control process and project risk, next step and issues logs, many of these in JIRA, Confluence and Jerkins.
Delegated/assigned tasks and resources to project teams provided individual/team coaching in Agile practices and prepared management input for employee performance appraisals.
Scheduled and facilitated Toll Gates (IT stage containment); managed the defect resolution process.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java
R.J.C. ASSOCIATES INC., Alsip, Illinois 11/2016 to 4/2017
Scrum Master
(temp)
Promoted through a series of progressively responsible positions, including Business Analyst, Software Analyst, Project Manager and Scrum Master, completing a wide range of projects for numerous clients.
Coordinate all levels of system administration in the areas of business communications, desktop imaging and support services to achieve multi-site short-, medium- and long-range objectives.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java
Experis Manpower - ULTA BEAUTY, Bolingbrook, Illinois – Contract 8/2016 to 10/2016
Scrum Master
Member of the iOS and Android mobile development teams, working closely with product owners, designers, developers, quality assurance specialist and user representatives to meet all project goals in compliance with PMO methodology. Responsible for coaching in a transformation from waterfall to Agile SDLC methodology emphasizing change of thinking, leverage automation, staying flexible in the development process, creating, maintain project and sprint backlogs, assigning complexity points and administering application design and document reviews for projects budgeted from $250,000 to $1.2 million.
Spearheaded all product increment, product backlog and sprint backlog for two project development teams and one
Marketing team. Coordinated and conducted aspects of sprint planning, requirements, sizing, grooming, retrospective, sprint review, and led daily standup
Maintained the project velocity tracker and also maintained the risk mitigation plan for projects defined as “high risk” per the project risk prioritization exercise.
Provided guidance and direction with great success to the marketing and e-commerce teams concerning Agile methodology.
Prepared and led project kick-off meetings, encouraging collaboration among team members and driving activities to meet high-level project milestones and objectives.
Facilitated scrum daily stand-up, sprint planning meetings, sprint review meetings and sprint retrospective meetings, along with three artifacts: product increment, product backlog and sprint backlog.
Collaborated with the portfolio manager, project team leader and other stakeholders/sponsors to communicate project plans, status and critical issues, as well as provide weekly project plans and schedule updates.
Promptly identified project issues or roadblocks, developed solutions, facilitated change requests and escalated problems as needed.
Languages – Visual Basic.NET (VB.NET), ASP.NET, HTML, JavaScript, Java
ZEBRA TECHNOLOGIES, Lincolnshire, Illinois 5/2014 to 1/2016
Scrum Manager
Cloud Based
Scrum Master of four teams, partnering with numerous stakeholders and sponsors to create and maintain the project and sprint backlogs, assign complexity points and administer application design and document reviews involving both new and established technologies.
Collaborate with the product owner on backlog grooming to keep the backlog current, relevant and well prioritized, ensuring acceptance criteria are agreed upon stories that are ready for team sizing. Full accountability for release management lifecycle, including scheduling, coordination and management of application updates, security improvements, operating system patches, hardware upgrades and other releases for multiple applications across various platforms with strict project budgets ranging from $350,000 to $2.5 million.
Spearheaded the implementation of online and mobile applications for the bar-code industry, a project successfully completed on time, within budget and with a high degree of client and end-user satisfaction.
Developed workflows and processes to ensure support team compliance; trained staff in electronic management technologies and acted as internal liaison for project team during all phases.
Member of a team that advanced RFID innovative products, contributing to $4 billion in subsequent sales.
Languages – JavaScript, Java, AWS
CUSTOM DATA PROCESSING, INC., Romeoville, Illinois 1/2010 to 10/2013
Scrum Master
Provided leadership, training and direction to an eight-person project team in the execution of stand-ups, backlogs, retrospectives, demonstrations, storyboards and story-writing activities, with project budgets ranging from $125,000 to $4 million. Developed cutting- edge software solutions involving JavaScript, VB.NET 2012 and 2010, PL and SQL and Crystal Reports to facilitate data processing for 1.9 million Native American, Inuit and Yupik peoples.
Liaison to product owners, project managers, developers, business analysts, user representative and other internal/ external stakeholders to create backlogs, assign complexity points and coordinate all other project phases.
Administered all Scrum-related meetings and activities, and led interdisciplinary planning meetings to review, design and implemented software requirements specified by multiple state and federal agencies.
Spearheaded a project to implement online environmental software for seven-county health district, which was completed on time, within budget and in alignment with client expectations/requirements.
Utilized interviews, document requests and electronic research to collect case information and recommend technology solutions involving VisualWIP, Visio, SharePoint, JIRA and Confluence.
Developed workflows and processes to ensure compliance and trained staff in electronic management technologies.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java
R.J.C. ASSOCIATES INC., Alsip, Illinois 1980 to 2009
Owner
Promoted through a series of progressively responsible position Scrum Master, completing a wide range of projects for numerous teams. Coordinate all levels of system administration in the areas of business, desktop imaging and support services to achieve multi-site short-, medium- and long-range objectives.
Manage the development lifecycle of contemporary information system solutions: requirements, platform, budgets, pricing, integration, implementation, user training, et al.
Work closely with the CEO and various department managers to evaluate current technology requirements while anticipating future IT and networking needs.
Analyze site-level and overall data movement and system performance to ensure accuracy, security and integrity of vital data.
Provide IT training to users and supervisors compose training materials and offer ongoing guidance in the operation and trouble prevention of various devices and applications.
Provide escalated tech support to site managers, client representatives and end users while ensuring system availability to all parties with overall 24/7 support.
Research and track technology trends to keep abreast of cutting-edge systems and acquire new IT solutions for improving staff productivity, service quality and customer satisfaction.
Languages – Visual Basic.NET (VB.NET), ASP.NET, JavaScript,Java, Visual Basic 6 (VB6)
EDUCATION
MORAINE VALLEY COMMUNITY COLLEGE, Palos Hills, Illinois
Certification of Completion in InformationTechnology – 2004
Project Management Professional Program
Visual Basic Programmer Certificate
SCRUM ALLIANCE - WINNOW MANAGEMENT, Pompano Beach, Florida
Scrum Master Certification Program
UNIVERSITY OF WISCONSIN, Madison, Wisconsin
Transportation Management Studies
CREDENTIALS
Certified Scrum Master – Scrum Alliance
Certified U.S. Government Contractor – Federal Contractor Registry
Visual Basic .NET Programmer Certificate
AFFILIATIONS
Illinois Department of Professional Standards
Project Management Institute
Scrum Alliance
Phi Theta Kappa – Alpha Iota Lambda Chapter
Experimental Aircraft Association
TECHNICAL SKILLS
Languages – Visual Basic.NET (VB.NET), ASP.NET, HTML, JavaScript (Java) Visual Basic 6 (VB6)
Databases – Oracle Database 10g Enterprise Edition, Microsoft SQL Server 7.0/6.5, Microsoft Access
Development Tools – Visual Studio 2012/2010/2008/2005/2003, NET Framework 4.5/4.0/3.5/3.0/2.0, ASP .NET, Windows Communication Foundation, Oracle PL and SQL Developer, Crystal Reports 10/11, VisualWIP, Microsoft Office (Word, Excel, PowerPoint, Outlook & Access) 365/360/2010/2007/2003/2002, Microsoft Project, Microsoft Visio, Atlassian JIRA, Confluence, Jenkins, Microsoft SharePoint, PeopleSoft, Microsoft Teams, HTML, JavaScript (Java), PeopleSoft, AWS Services
Operating Systems – Windows 11, Windows 10, Windows 7, Windows XP, Windows Millennium Edition, Windows 98
Methodology – Agile Development with Scrum and Kanban, Waterfall, XP, MS Planner
Configuration Management – Microsoft Team Foundation Server 2010/2008
Skills -
Scrum Practices.
Proficient with common Agile practices, including Kanban.
Proven ability in building effective partnership with diverse groups in multiple locations/environments.
Working knowledge of .NET and mobile frameworks and architecture.
Aptitude for learning and using technology for both teaching and action research.
Able to garner respect throughout the organization at all levels.
Thought Leader - Challenge status quo and grow every day.
Able to build trust and earn respect at all levels within the company.
Communicative and facilitative - Able to communicate well with all levels of the organization from Scrum team members to executives.
Able to lead and demonstrate value-add principles to a team in a collaborative way and influence employees at all levels.
Assertive - Ensure Agile/Scrum concepts and principles are adhered to, be a voice of reason and authority, make the tough calls and manage conflicts.
Enthusiastic - High-energy and inspire others.
Continuous Improvement - Continually growing ones craft, learning new tools and techniques to manage oneself and a team.
Managing with Metrics – Able to help leaders & teams define clear metrics and coach them to have a data driven approach for decision making.
Working with team utilizing AWS Services .
Outstanding presentation and communication record (conference presentation, professional community events).
Deep understanding of common agile practices and better product envisioning and development practices.
Superb conflict resolution and consensus building skills.
Understanding of fundamentals of iterative development, software development processes and procedures.
References:
Stan Yarmolowitz
Doran Jones, Inc.
Manager Director – Tampa Office
***********@**********.***
Peter May
PSCU
PMO Manager
Contact this candidate