STELLA WILLIAMS
**** ***** ***** **, *******, GA 30650 · 706-***-**** · ********@*****.***
Highly organized administrative professional offering over ten years of experience in insurance verification and preauthorization in a fast-paced hospital environment. EXPERIENCE
AUGUST 2011 – AUGUST 2020
LEAD-PCC PREP AND AUTHORIZATION, PIEDMONT HEALTHCARE
- Informed patients of financial responsibilities and coordinated authorizations with insurance companies prior to services rendered
- Served as liaison between staff, providers, and other departments to answer inquiries and solve complaints
- Trained new hires and staff for affiliate hospitals during the Piedmont Healthcare onboarding process; Created Training Manual
- Performed audits of staff performance
- Responsible for opening and closing the office
- Facilitated morning informational meetings
- Submitted office notes for approval efficiently
- Imaging Scheduler (2000-2010)
- Outpatient Registrar (1999-2000)
EDUCATION
HIGH SCHOOL DIPLOMA, MONROE AREA HIGH SCHOOL
CAREER TRAINING AND DEVELOPMENT, PIEDMONT HEALTHCARE Successfully completed on the job training sessions SKILLS
- Leadership (Team Lead and Staff
Mentor)
- EPIC Software
- Procedure codes and ICD 10 codes
- Imaging Scheduler/Lead Scheduler
- Microsoft Office Proficient
- Skilled in Collections, Compliance,
and Insurance Verification
- Customer Service
- Outpatient Registrar
REFERENCES
Available Upon Request