Service Representative Entry Level

JOSEPH LASH

West Mifflin, PA ***** • 412-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

·Transporting Customers

· Parking Lot Safety Knowledge

· Maintaining Clean Work Area

·Escorted customer to/from vehicles

· Hand Brushes

· Exterior Washing and Waxing

·Moved Vehicles between branches

WORK HISTORY

Lot Attendant, 1/2022 - 12/2022

Enterprise Rent-A-Car - Pittsburgh, PA

·Moved cars around lot to increase space efficiency.

· Kept facilities clean, neat and organized to give areas professional and fresh appeal.

· Parked and retrieved cars according to customer needs.

· Escorted drivers to vehicles and helped load or carry large items.

· Removed safety hazards, soiled items and trash from customer areas.

· Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

· Washed and detailed vehicles.

Route Service Representative

Quest Diagnostics - Pittsburgh, PA

·Pick up time sensitive lab specimens daily

·Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.

· Immediately addressed problems with customers to promote speedy resolution.

· Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

Manager, Purchasing, 07/2015 - 02/2016

Penn Highlands DuBois - DuBois, PA

· Checked items received against items ordered by verifying receipts.

· Negotiated with suppliers, vendors, and other representatives.

· Researched suppliers based on availability, quality, selection, and price.

· Maintained and reviewed computerized records of items purchased and costs associated with purchases.

· Applied customer feedback to develop process improvements and support long-term business needs.

·Reviewed order updates to identify best practices aligned with corporate goals.

Materials Manager, 01/2011 - 07/2015

The Metro Health System - Cleveland, OH

· Improved resource allocation to promote efficiency and deadline management.

· Worked closely with purchasing team, leveraging power of commodities and materials in outlining trade and distribution agreements.

· Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.

· Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.

· Coordinated implementation of complete and raw product changes to facilitate successful launch and exceed customer expectations.

EDUCATION

Bachelor of Arts: Business Administration, 05/1998

Penn State University - State College, PA

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