Customer Service Bottle
Resume:
BRITTANI HOLMON
**** ******** ** *********, ** 55113
S U M M A R Y: Driven server with 2 years of experience while delivering superior service. Expert at promoting menu items by answering customer questions enthusiastically, taking orders and maintaining communication with guests. Flexible hard worker ready to learn and contribute to team success.
E X P E R I E N C E:
Bottle Service Waitress / Bartender, Big Jerk Caribbean Las Vegas, NV June 2022- March 2023
Delivered VIP bottle service in Lounge environment, catering to large guest parties and celebrity clientele.
Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
Managed reservations, parties and events to coordinate special occasions for guests.
Monitored customer movements and quickly cleared empty tables for future customers.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Guided clients to their tables,
Communicated the specials to clients
Bartended and Delivered bottles to tables
Engaged with client to create a positive environment
Maintained and organized account of guess financial material and balances of guess accounts with various sums of money
Receptionist Waypoint Homes Oakland, CA June 2014 - January 2021
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day.
Entered data in software to keep records of information.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than 40 incoming calls per day.
Directed and oversaw office personnel activities
S K I L L S:
Customer service Microsoft office
1.Internet
Computerized register
Social media
oE D U C A T I O N A N D T R A I N I N G:
High School Diploma Cooper High School, Robbinsdale, MN June 2008
Certified in Body Sculpting September 2021
Bartending National Bartenders School January 2022
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