Shardae Byron

Motivated and Dedicated

Warner Robins, GA 31093

ady191@r.postjobfree.com

+1-478-***-****

Authorized to work in the US for any employer

Work Experience

COVID-19 Screener

First Choice Primary Care - Warner Robins, GA

September 2021 to February 2022

Screened patients for covid and checked patients in Mail Carrier

USPS - Bonaire, GA

July 2018 to February 2020

Deliver mail

Direct Care Aide

Happy Hour Service Center Inc. - Warner Robins, GA April 2013 to May 2018

Responsibilities

Assist adults with Developmental Disabilities in daily living. Document and track their daily activties. Accomplishments

Promoted teamwork

Developed good interpersonal communication skills

Verbal and written Communication skills

Customer Service Oriented

Skills Used

Documentation

Communication

Good Customer Service

Direct Care Aid

Rescare - Warner Robins, GA

August 2010 to September 2014

Responsibilities

Assisted disabled individuals with daily living.Transported individuals to doctors and dental appointments.

Accomplishments

Good customer service

Good Communication

Good documentation

Skills Used

Interpersonal communication skills

Customer service oriented

Education

High school diploma or GED

High school diploma or GED

Skills

• Delivery Driver Experience

• Medication Administration

• Developmental Disabilities Experience

• Caregiving

• Vital Signs

• Driving

• Meal Preparation

• Cash handling

• Customer service

• Blood sampling

• Phlebotomy (1 year)

• Patient Care

• Venipuncture

• Laboratory Experience

• Experience Administering Injections

• Home Care

• Laundry

• Microsoft Excel

• Retail sales

• Microsoft Word

• Microsoft Powerpoint

• Medical Office Experience

• Medical office experience

• Medical terminology

• HIPAA

• Medical Records

• Tax experience

• Front desk

• Medicare

• Typing

• Clerical Experience

• English

Certifications and Licenses

CPR

Certified Phlebotomy Technician

February 2021 to May 2021

Will show certificate if interviewed

Assessments

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Call Center Customer Service — Completed

July 2019

Applying customer service skills in a call center setting. Full results: Completed

Call Center Customer Service — Completed

February 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Completed

Front Desk Agent (Hotel) — Highly Proficient

June 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Attention to Detail — Familiar

July 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Following Directions — Proficient

July 2020

Following multi-step instructions.

Full results: Proficient

Delivery Driver — Familiar

November 2020

Interpreting instructions, reading maps, and solving problems. Full results: Familiar

Work Style: Reliability — Proficient

November 2020

Tendency to be dependable and come to work

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I feel with the experience i have it has provided me with good communication skills and customer service skills.By coming in contact with the public on a regular basis it has sharpened my Customer service skills and the ability to serve others without hesitation.

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