Jeremy Quinn

United States ady16g@r.postjobfree.com 901-***-**** linkedin.com/in/jeremy-quinn-ms

SUMMARY

Versatile, tech-savvy I.T. and Healthcare Project Manager with over a decade of experience leading diverse technology and infrastructure projects in premier organizations. Proven ability to deliver innovative solutions that drive business growth, enhance organizational development, and optimize system/network performance. Consistently manages project resources and meets strict time and budget constraints. Expertise in Six Sigma, Lean, Agile, and Scrum project management methodologies. Successfully managed over $30 million in project work across both I.T. and healthcare industries.

EXPERIENCE

IT Project Manager

Monogram Health October 2022 - Present, Brentwood T.N.

•Led the implementation of over 200 CI/CD and infrastructure data pipelines in an MS Azure Synapse environment by establishing a DevOps framework, including integrations with Athena HRIS and Salesforce Health Cloud.

•Managed the organization's transition of Azure cloud infrastructure from an external Microsoft Service Provider (MSP) to their own subscription, executing a cross-subscription migration by managing a team of 7.

•Managed the organization's transition from traditional Active Directory to Azure Active Directory, streamlining identity and access management processes by re-templating the current Active Directory to allow for more granular user access control.

Project Coordinator / Senior Security Systems Administrator

St. Jude Children's Research Hospital May 2017 - October 2022, Memphis, TN.

•Elevated patient experience by taking ownership of a pivotal patient monitoring system that previously operated below organizational standards. Successfully enhanced its uptime from 80% to 99.999% using Six Sigma methodologies, which translated to a 20% improvement in patient satisfaction.

•Managed the state-of-the-art Drug Diversion Project as project manager. This groundbreaking system was the first of its kind. I successfully decreased the time to identify drug diversion from days to minutes. Through the integration of all the hospital's software systems and the development of a data collection form, I raised the compliance rate for witnessing drug waste from approximately 40% to a full 100%.

•As project manager, successfully completed projects on time and under budget, ensuring they met both HIPAA and HITRUST compliance standards, while also crafting requests for proposals for various initiatives.

Project Manager & System Administrator

Fleet Safety Equipment, Inc., a Division of Dana Safety Supply July 2016 - July 2017, Memphis T.N.

•Part of a scrum team that developed Fleet Safety's evidentiary cloud product, created user stories and backlog refinement for a team of 5 developers and led daily standups.

•Performed system administration tasks such as configuring, maintaining, and monitoring the production, staging, and development servers.

•Successfully planned and executed the migration of critical business infrastructure to AWS and Azure, enhancing system resiliency and enriching the organization's disaster recovery plan with additional resources.

Project Manager & Systems Administrator & Police Officer

Memphis Police Department May 2003 - June 2016, Memphis T.N.

•Project managed the implementation of a CJIS-compliant network for the Memphis Police Department's RTCC Domain/Network after a catastrophic failure of a Windows NT legacy environment. Designed and deployed a separate domain and recreated all users, ACLs, and permissions.

•Project Managed MPD's $24M Body Worn Camera and In-Car Video project, The project was completed on time and budget.

•Administered systems in a hybrid server-cloud environment, VMware, and Windows Hyper-V, and developed and managed the trust between the MPD Domain and other agencies.

•Established the Memphis Police Department's Digital Forensics Lab by working with the U.S. Secret Service.

EDUCATION

Master of Science, Quality Management

The University of Alabama Graduate School • December 2021 · 4.0, Graduated with Distinction

Bachelor's Degree, Information Technology

The University of Memphis• December 2019

CERTIFICATIONS

Project Management Professional (PMP)

Project Management Institute • 2023

Agile Certified Practitioner (PMI-ACP)

Project Management Institute • 2022

PMI Agile Hybrid Project Pro (AH-MC)

Project Management Institute • 2022

Lean Six Sigma Green Belt Certification - Healthcare

St. Jude Children's Research Hospital • 2022

Certified ScrumMaster (CSM)

Scrum Alliance • 2022

Lean Six Sigma Yellow Belt Certification - Healthcare

St. Jude Children's Research Hospital - ALSAC • 2021

Non-Medical Investigators

CITI Program • 2021

HONORS & AWARDS:

Speaker: International Health Facility Diversion Association Annual Conference (IHFDA) – Presentation on the Drug Diversion Implementation Project at St. Jude Children’s Research Hospital, September 2022

Outstanding Graduate Student in Quality Management Award, 2021-2022 University of Alabama, 2021 Received this prestigious award for exceptional research undertaken at St. Jude Children's Research Hospital. The study revolved around the "Drug Diversion" project, aiming to optimize strategies and protocols to mitigate the illicit transfer and misuse of legally prescribed drugs within the healthcare system.

Officer of the Year Memphis Police: Awarded for leading the largest Information Technology Project in Memphis Police history, Memphis Police Department, 2015

INVOLVEMENT

Project Management Institute

Member ID 7765873 • February 2022 – Present

Omega Nu Lambda Honor Society

The University of Alabama. Tuscaloosa Alabama • Member • June 2021 - Present

Omega Nu Lambda Honor Society, Zeta Chapter, University of Alabama.

University of Alabama Alumni Association

Member, January 2020 – Present

University of Memphis Alumni Association,

Member, January 2019 – Present

SKILLS

Industry Knowledge: Requirements Analysis, Project Management, Program Management, Business Analysis, Disaster Recovery, Government, Project Coordination, Digital Forensics, Customer Service, Research, Training, System Administration, Team Building, Networking, Data Analysis, Server Administration, Cloud Computing, Network Infrastructure, I.T. Infrastructure Management, HIPA, High Trust, Six Sigma, Agile, Scrum, Kanban, ITIL

Tools & Technologies: Windows, Windows Server, Microsoft Office, SQL, Microsoft Project, Jira, Active Directory, Microsoft Excel, Azure Dev ops, GIT, Databricks, Smartsheet, VMWare, ZScaler, Service Now, Azure, Microsoft Power B.I., Microsoft Synapse, Service Now

Interpersonal Skills: Communication, Negotiation, Mediation, Emotional, Adaptability, Empathy, Teamwork, Strategic Planning, Leadership, Public Speaking, Management, Analytical Skills, Strategy, Problem Solving, Conflict Resolution, Cross Functional Team Building, Process Improvement,

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