Customer Service Data Entry

IC

ILONA CLYNE

********@*****.*** 618-***-**** Belleville, United States 62221

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Strong work ethic

Procedure Assistance

Detail-Oriented

Prescription Refills

Payment Scheduling and Collection

Pharmacy Correspondence

Data Entry

Invoice Processing

Cash Handling

Insurance Authorizations

Order Purchasing

Front Desk Operations

Advising Patents

Taking Client Histories

Medical Report Preparation

Administrative Support

Preparing Treatment Rooms

Cleaning and Sterilizing

Appointment Scheduling

Verbal and Written Communication

Critical Thinking

Invoice Preparation

Time Management

CPR Certified

Problem-Solving

Medical Recordkeeping

Supply Ordering

Customer Service

Medical Charting

Organization and Time Management

Records Management

Patient Callbacks

Telephone Etiquette

Patient Billing

Inventory Management

Relationship Building

Medical Records Verification

Calypso Group O'Fallon, IL

Real Estate Investor

05/2022 - Current

Purchase properties within our group for the purpose of rehabbing and flipping.

Rehabbing of houses and selling from start to finish. I am involved in all aspects of the rehab from start to finish including the purchase of the sale, working hands on to all of the details of purchasing, record keeping and out sourcing to contractors.

Windswept Wellness Fairview Heights, IL

Colon Hydrotherapist

06/2021 - Current

Perform Colon Hydrotherapy Procedures on clients.

I am trained and use an FDA approved medical device for the procedure. Educate and instrict clients on the procedure and how to prep pre and post treatment.

Clean and maintain all of the medical devices and treatment rooms. Educate and recommend clients on how to improve and maintain healthy living and nutritional habits.

Self-employeed Belleville, IL Performed therapeutic pregnancy, sports, deep tissue and Swedish Summary

Skills

Experience

Licensed Massage Therapist

08/1996 - Current

massage on clients.

Increased sales by providing exceptional service and maintaining positive and energetic attitude.

Addressed injuries, trauma and stress using myofascial release. Assisted with basic bookkeeping, filing and maintaining clients' records. Selected and employed variety of massage techniques to meet client's needs.

Julius Clyne, MD Belleville, IL

Medical Receptionist

06/1996 - 01/2004

Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Delivered high-quality administrative and customer service to sustain patient and work flows.

Protected patients by observing strict HIPAA guidelines. Applied knowledge of medical terminology and insurance processes to support office administration productivity.

Maintained patient accounts by obtaining, recording and updating personal and financial information.

I performed all the duties of a medical assistant including taking histories and vitals.

Conducted patient intake interviews to collect medical information and insurance details.

Compiled physical and digital documents, charts and reports. Hadiya Wellness Atlanta, GA

Certified Colon Hydrotherapist

06/2021

Florida School of Massage Gainesville, FL

Licensed Massage Therapist

10/1995

University of South Florida Tampa, FL

Bachelor of Arts in Sociology

05/1994

Licensed Massage Therapist

Certified Colon Hypnotherapist

Education and Training

Certifications

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