Customer Service Assistant Manager

Darryl Grant

**** ******** *** ** ***.*** *****

727-***-**** • ************@*****.***

WORK EXPERIENCE

The Melting Pot, Saint Petersburg, FL May 2011 Present Bartender Manager, Server, Certified Trainer.

Worked and promoted through various positions including Dishwasher, Service Assistant, Hospitality Specialist

Organize private events for special occasions, and selling and setting up packages

As bar chief organizing bar service, ensuring all supplies are ordered and restocked, and managing bar area.

As a service closer – supervise other servers to ensure prompt and professional attention to needs of customers, and plan and prepare food service for following day.

Awarded Employee of the Month multiple times and has been consistently leader in sales of special promotions and packages.

Sweet Bay/Winn Dixie, Saint Petersburg, FL June 2007 2015 Produce Associate

Ensured all produce was fresh and issued orders to stock produce section.

Prepared/cut fruit for the fresh fruit section in the department

Extensive experience in customer service, and addressing complaints and needs of patrons.

Was tasked as a temporary produce manager while manager and assistant manager were away. SKILLS

Extensive experience with customer service in the hospitality field.

Quick learner and loves to be challenged with new assignments.

Skilled at foreseeing potential problems and then implementing appropriate strategies to address such challenges.

Empowers colleagues and supervisees to successfully complete tasks and job duties.

Very dedicated and reliable.

INTERESTS

Dancing competitions, working with animals, solving puzzles

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