Information security specialist

VICTOR ALEX PEREZ

IT Professional

*.*.**************@*****.*** • 713-***-****

Houston, Texas • linkedin.com/in/alex-perez-85b23ab3/

SUMMARY

Dedicated IT professional, keen on making IT systems secure from internal and external threats. Focused on the continuous evaluation/testing of IT systems to ensure business resilience.

EDUCATION

Bachelor of Applied Science Graduated: December 2021

Information Technology

University of Houston-Clear Lake

Recipient of Federal Pell Grant and Texas Public Educational Grants. Cumulative GPA: 3.66

Associate of Applied Science Graduated: December 2017

Information Technology Security

San Jacinto College, Pasadena. Texas

CERTIFICATES

Cisco Certified CyberOps Associate Issued: June 2022 Issued by Cisco Passed the proctored 120 minute Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) 200-201 exam.

EXPERIENCE

Technical Experience Specialist 1 - Hostek January 2022 –August 2023

Responsibilities and tasks performed included:

Providing tier I technical support services to Hostek customers; ensuring continued functionality of external facing customers’ websites, private servers, mail servers, and databases (MySQL, MSSQL, MariaDB, phpMyAdmin).

Administration and maintenance of virtual private servers running Windows, Linux (cPanel), and Adobe ColdFusion.

Real-time monitoring of servers for service outages and identifying potential issues.

Real-time monitoring of mail server traffic to identify and locate possible sources of spam.

Installation and management of SSL certificates in Windows IIS and cPanel.

SKILLS

and Additional Information

Operating systems: Windows (7, 8, 10, Server 2012), Linux (OpenSUSE, Ubuntu, Kali Linux, Backtrack, CentOS)

Software: Microsoft Office (Word, Powerpoint, Excel, Access), Wireshark, VMware Workstation 12, Active Directory, Burp suite, Metasploit, Nmap, Snort, OSForensics, Bash, PowerShell, cPanel & WHM, Kibana, MySQL, MSSQL, phpMyAdmin, MariaDB.

Programming languages: Python, C++, JavaScript

Languages: English (fluent), Spanish (fluent)

Other: Hardware installation and repair, software installation, OS imaging, customer service

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