Customer Service Front Desk
Resume:
Berkeley, Mo *****
***********@*****.***
Amber Branson
SKILLS
Quick learner, Team player, Communication, Multitasking, Problem solving and Growth mindset EXPERIENCE
Lead Waitress/ Crew trainer
2010-2015
Maryland Yards
● Trained other employees and customer service food safety and performance requirements
● Maintain current knowledge of all team position requirements
● Provided coaching and mentoring to employees and maintain customer satisfaction with timely table check-ins to assess food and beverage needs
Lead Waitress/ Crew trainer
2010-2012
Patrick's Westport
● Analyze training requirements for crew members to identify areas for improvement bridge Gap and provide resources I also established and maintained quality control standards mentored Junior employees to improve
● Collaborated with kitchen staff to correctly update customers on available dishes and wait times kept server areas clean and stock to increase efficiency while working tables and remain calm and poise when dealing with difficult customers on busy shifts
EDUCATION
St Charles community college
2004 and 2005
Some college for my associate of arts degree
● Certications
Cosmetology degree
Salon professional academy St Charles
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