Customer Service Office Manager

Deanna Reid

*** ***** ****, ****-*****, NJ ***** · 551-***-****

************@*****.***

OBJECTIVE:

I am an open minded person, easily adaptable with excellent interpersonal skills, I like to finish each responsibility delegated effectively giving the best of me. I can be described as Trustworthy, conscientious, detail oriented. I have extensive experience as a Customer Service/Receptionist. I am looking for a place where I can apply my diversified skills with the opportunity for advancement.

OFFICE SKILLS:

Telephone & Front Desk Reception

Customer Service

Filing Database & Records Management

Executive & Administrative Support

COMPUTER SKILLS:

FoxPro

Microsoft Word & Excel

Data Processing and entry

Professional Experience:

COACH USA FROM 11/2004 TO PRESENT

ticket agent processor/office manager

Handle all data entry

Handle all customer service

Responded to all customer phone calls

Westfield management special events from 3/1994 TO 11/2004

OFFICE MANAGER

Managed day to day operations

Worked with children

Handled administrative and telephone duties

Maintained safety standards

STERNS DEPARTMENT from 11/2000 – 4/2001

RETAIL SALES ASSOCIATE

Managed retail merchandising

Provided customer support

Controlled inventory and stock

.Education:

BERGEN COMMUNITY COLLEGE ATTENDED FROM 1991 – 1992 Paramus, NJ

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