Customer Service Data Entry

Pearlie C. Medina

**** ***** ** *** ***

*********************@*****.***

Career Objective: To obtain a position in the Medical Office field with opportunity for growth and advancement.

EDUCATION

2012

Sullivan and Cogliano Training Center, Miami, FL

Microsoft Office Specialist with Medical Billing and Coding

NCCT Medical Office Assistant Certification, 2012

1985

Bethune Cookman College, Daytona Beach, FL

Associate of Arts

WORK EXPERIENCE- Continuation

2019 - Amazon,FC Associate sorting and handling packages.

2020- Amazon -Interim Safety Coordinator Working Covid assignment monitoring temp doing audits.working with inventory etc. ..

2017-2020 City of Jax Assistance Manager Supervisors of Election assisting manager &poll worker during voting .

2021 Amazon FC Associate- working outbound packing packages and handling packing storing packages in cages working on ship dock working warehouse deals in vendor return etc...

Jun-Present 2017-

April-Mar 2014-2016

Jan-Nov 2016

Aug-Nov 2015

FamilyDollar stocking & recovery,cash handling and providing customer service.

Self-Employed duties include housekeeping & home care for private individual.

City of Jax, Jacksonville, Fl Inspector Tech-Verifying information, updating records and verifying ballots.

Value Options, Jacksonville, FL

Clerk III- All clerical duties, office support, insurance verification, knowledge of TRICARE policies, etc.

April-Oct 2015

Heritage Cash Advance, Jacksonville, FL

Loan Clerk- Issued cash advances, verified ACH debits, updated accounts, cash handling.

2012-2015

State Farm Insurance, Jacksonville, FL

CSR- Answered phones, filed applications, update information in system.

2008-2012

Jacksonville Sheriff’s Office, Jacksonville, FL

Crossing Guard- Directed traffic for students going to and from school.

2005-2007

Family Christian Academy, Jacksonville, FL

Teacher- Taught life skills to disabled students and prepared them for tests.

2001-2003

Jackson Hewitt, Jacksonville, FL

Tax Preparer- Assisted with tax preparation and submitted client information, Customer Service.

1993-2005

1986-1993

Bethel Holiness Academy, Jacksonville, FL

Teacher- Supervised student’s classwork and testing, Recorded grades.

AT&T, Jacksonville, FL

CSR- Processed inbound and outbound calls, data entry.

QUALIFICATIONS

Microsoft Office

Customer Service

Telecommunications

Office Machines

Time Management

Data Entry

Tax Preparation

Microsoft Outlook

Critical Thinking

Team Player

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