Customer Service Team Member
Resume:
Edwin Quintero Pernalete
West jordan, UT - 84081
**************@*******.***
PROFILE STATEMENT
I am mechanical engineer and technician in mechanical maintenance with experience in engine assembly and general repairs of both gasoline and diesel vehicles (experience in Cummins and ford V6 engines)
KEY SKILLS AND ABILITIES
Knowledge of computer systems such as Microsoft Office Programs and WMS.
Strong leadership and problem-solving skills
Excellent communication skills in both oral presentations and written reports
Hand tools
Maintenance, repair, installation of parts
Professional Experience
Warehouse Supervisor
Americold https://www.americold.com/
December 2021- Present
Responsibilities:
Company safety and quality requirements.
Ensure the orders meets with warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer.
Verify the Stack products activities on pallets in accordance with proper selecting procedures
Physical organization and storage of inventory including best in class rotation of product
Identify major inventory control opportunities and make recommendations for improvement.
Improve cost and in stock conditions.
Team member development.
Any other duties as assigned
Forklift Operator
Americold https://www.americold.com/
March 2019- December 2021
Responsibilities:
Stack product on pallets in accordance with proper selecting procedures
Operate an electric pallet jack or forklift to transport product.
Stage pallets for loading on proper dock locations.
Frequently lift product until 80-100 pounds to make customers picks.
Shrink-wrap product on loading dock.
Load an unload trucks
Packing Supervisor
Papa Pita Bakery http://papapita.com/about/
Abril 2017- March 2019
Responsibilities:
Supervise staff and ensure all standards set by the company are met
Quality assurance of products packaged
Ensure minimal waste as possible during production
Ensure products reach their destination in a timely and safe manner
Logistic Supervisor
King Pack, S.A https://panjiva.com/King-Pack-S-A/30549085
King Pack is a warehouse located in the industrial park of the America, Panama City, Panama that oversees the elaboration of packaging of products
Feb 2016 – Feb 2017
Responsibilities:
Supervise the staff and ensure all standards set by the company are met.
Quality ensurance of products packaged.
Control and monitor inventory, dispatch and receipt good with the in daily basis.
Assitance to forklift operator.
Demand planner.
Logistic Supervisor
Cargill de Venezuela, S.R.L. http://www.cargill.com.ve
Cargill, Inc. is an American privately held global corporation. Some of Cargill's major businesses are trading, purchasing and distributing grain and other agricultural commodities; the raising of livestock and production of feed; producing food ingredients such as starch and glucose syrup, vegetable oils and fats for application in processed foods and industrial use.
Oct 2010 - Aug 2015
Responsibilities:
Company safety and quality requirements.
Oversee the entire inventory department, including all employees participating in inventory moves throughout main warehouse, external warehouse, other locations, gate and yard.
Execution of daily operations within the department budget while maintaining Customer Service expectations.
Standard inventory control policies and procedures including counts, controls and inbound and outbound inventory movements.
Physical organization and storage of inventory including best in class rotation of product.
Identify damaged, obsolete and slow-moving inventory items and help develop plans to reduce waste.
Work with purchasing / planners on inventory levels and maintain minimums and maximums of inventory items.
Identify major inventory control opportunities and make recommendations for improvement.
Improve cost and in stock conditions.
Team member development.
Any other duties as assigned.
Sales Support Specialist
Bearings USA Barquisimeto, C.A.
Bearing USA Barquisimeto is charge for the sale of SKF products and technical advice
Feb 2010 - Oct 2010
Responsibilities:
Selling, negotiating, and executing business plans through fact-based selling techniques to achieve sales goals.
Identifying selling opportunities to grow SKF market during each store visit.
Growing base sales and develop new opportunities through maximizing distribution.
Developing trusted customer relationships by anticipating customer needs; providing solutions and guidance related to business opportunities.
Writing customer orders and recording required sales information.
Managing a defined territory and developing new business opportunities as needed.
Providing excellent customer service and store conditions within the territory.
Education
Mechanical Engineer
University of Zulia, Maracaibo – Venezuela
2004 - 2009
Maintenance Mechanic Technician
Industrial Technical School Anselmo Belloso
2000 - 2003
Certificate Forklift Driver
Venezuelan Fire School
2013
Certificate Forklift Driver
Americold logistic
2019
Languages
English – Advance
Spanish – First language
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