Customer Service

AHAMAD AZIZ

****-**, **** **** ******. TORONTO, ONTARIO, M6P 0B4

+1-437-***-**** ************@*****.***

Objective

To build a successful working career as a new migrant to Canada. Willingness to take on added responsibilities to meet team goals. A desire to work in a high energy, fast-paced environment.

Experience

Director, 05/2009 – May 2023

Nasas Limited (Trinidad)–

Nasas Limited was opened to facilitate contract self employment within Massy Motors Ltd. It evolved into various service facility and procurement management to ensure customer satisfaction and reliable service to satisfy any need.

Acme Beach Properties (Trinidad)

Properties Manager, June 2016, May 2023

Managed and maintained Beach front properties – duties included bookings, accounting, surveillance, designing, maintenance, events co-ordinator and Management.

Manager, 09/2018 - 01/2020

Viera Incorporated Limited (Trinidad)– A Shipping Company

Developed and implemented business strategies to achieve best results Accomplished multiple tasks within set timeframes, established team priorities, maintained schedules and monitored performance. Identified and communicated customer needs to supply chain capacity and quality assurances.

Sales Executive, 03/1998 - 05/2016

Massy Motors Limited (Trinidad)

Won top-performer for New Vehicle Sales - Hyundai for fifteen consecutive years. Achieved and exceeded company-defined sales quotas. Established and maintained positive relationships with customers to ensure above satisfactory quality performance. Presented professional image consistent with company's brand values. Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing. Contributed to event marketing, sales and brand promotion.

Highlights of qualifications

Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Capacity to work as part of a team or remote as situation arises.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Over 20 years proven experience as a Sales professional.

Experience in customer service and customer relationship management.

Ability to adapt to changing environments and meet deadlines.

Strong ability to communicate confidently and professionally (verbally and written)

Strong attention to detail, organized and strategic.

Ability to maintain confidentiality and professionalism.

Ability to work independently and with minimal supervision.

Self-motivated and driven with passion for excellence in execution.

Education

Certificate: Business, Management, Marketing, 08/2018

University of The West Indies - St Augustine

Trade School: Electrical Installation, 12/1989 Persto Praesto Youth Development and Apprentice Centre – Freeport

References available upon request

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