Customer Service Data Entry
Resume:
A
Shavonn
Andrews
sandrews****@gmail.
com
Brooklyn, New York
11236
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Attention to Detail
Customer Service
Data Entry
Clerical Support
Problem Solving
Medical Terminology
ICD-10 Coding
Patient Rights
Billing and Invoicing
Attentive to People
Independent Thinking
EXPERIENCE
Special Needs Caregiver
Brooklyn, NY
Self Employed Services/ Apr 2001 to Mar 2022
Transported clients to and from planned activities. Assisted clients with personal hygiene, bathing, grooming and dressing. Promoted language development skills through reading and storytelling Assisted clients with maintaining good personal hygiene. Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Drove clients to doctors' appointments and social outings. Correction Officer
East Elmhurst, NY
New York City Department of Corrections/ Dec 1988 to Apr 2001 Attended regular trainings and maintained appropriate certifications. Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
Conducted routine and emergency head counts.
Maintained daily logs of shift activity.
Assisted in restraining violent and unruly inmates. Maintained correct physical head count for inmates. Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Office Aide
Brooklyn, NY
New York City Department of Health/ May 1985 to Dec 1988 Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Operated photocopiers and scanners, facsimile machines and personal computers. Reviewed files, records and other documents to obtain information or respond to requests.
Answered telephones, directed calls and took messages. Computed, recorded and proofread data or reports.
Maintained and updated filing, inventory and database systems, manually or using computer.
Dispersed incoming mail to correct recipients throughout office. EDUCATION AND TRAINING
Certificate: Medical Billing And Coding
BEOC SUNY Jan 2021
Brooklyn, NY
High School Diploma
Thomas Jefferson High School Jun 1983
Brooklyn, NY
Contact this candidate