PROFESSIONAL SUMMARY

Detail-oriented professional with excellent communication,

interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the challenging role at your company.

260-***-****

ady0qf@r.postjobfree.com

Columbia City, Indiana

46725

EXPERIENCE

Front End Customer Service Associate

SEP 2020 - PRESENT Walmart, Columbia City, Indiana Treasurer

APR 2019 - SEP 2022 Elks Lodge #1417, Columbia City, Indiana Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.

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• Do refunds for customers.

• Sell money orders

• Help customers find what they came into the store to find

• Process money transfers for customers

• I process customers payments in the bill payment app.

• I keep the service desk looking neat and tidy.

• Received cash and checks and made deposits.

• Coordinated and directed financial planning, budgeting, procurement, or investment activities. Analyzed financial details of past, present and expected operations to identify development opportunities and areas where improvement was needed.

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• Monitored cash flow and reserve levels to meet legal and regulatory requirements. Prepared and directed preparation of financial statements, business activity reports, financial position forecasts, annual budgets, and reports required by regulatory agencies.

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• Supervised employees performing financial reporting, accounting, billing, collections, payroll and budgeting. VICKI HAIFLICH

C U S T O M E R S E R V I C E R E P R E S E N T A T I V E Bank Teller/CSR

OCT 2000 - SEP 2019 Horizon Bank, Columbia City, Indiana

• Computed, withheld, anded accounted for all payroll deductions.

• Addressed customers courteously using suitable methods and problem-solving skills.

• Sorted and filed deposit slips and checks.

Entered customer transactions into computers to record transactions and issue computer-generated receipts.

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Counted currency, coins and checks received, by hand and using currency-counting machine, to prepare them for deposit and shipment to branch banks and Federal Reserve Bank.

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• Received checks and cash for deposit, verified amounts and checked accuracy of deposit slips.

• Received mortgage, loan and public utility bill payments, verified payment dates and amounts due.

• Carried out special services for customers, such as ordering bank cards and checks.

• Prepared and verified cashier's checks.

• Examined checks to confirm endorsements.

• Monitored bank vaults to ensure cash balances were correct.

• Identified transaction mistakes when debits and credits did not balance.

• Resolved problems and discrepancies concerning customers' accounts.

• Answered telephones to assist customers with questions and inquiries.

• Monitored bank vaults to verify correct cash balances.

• Verified and post armored car deposits.

• Issued and redeemed money orders, traveler's checks and savings bonds.

• Opened new checking and savings accounts, money market accounts and safe deposit boxes.

• Arranged money received in cash boxes and coin dispensers according to denomination. EDUCATION

High School Diploma

MAY 1983 Whitko High School, South Whitley, Indiana SKILLS

• Understanding Customer Needs

• Courteous with Strong Service Mindset

• Building Customer Trust and Loyalty

• Upbeat and Positive Personality

• Efficient and Detail-Oriented

• Order and Refund Processing

• Billing and Payment Processing

Accounts Payable and Accounts

Receivable

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• Cash Counting

CERTIFICATIONS

• Notary Public

VOLUNTEER EXPERIENCE

Treasurer

APR 2019 - SEP 2022 Elks Lodge #1417, Columbia City, Indiana Prepare and file annual tax returns or prepare financial information so that outside accountants can complete tax returns.

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Monitor financial activities and details such as reserve levels to ensure that all legal and regulatory requirements are met.

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• Compute, withhold, and account for all payroll deductions.

• Receive cash and checks and make deposits.

Contact this candidate