Customer Service Data Entry

Ms. Brown

************@*****.***

HIGHLIGHTS EDUCATION

• Passionate about growth and results • Associate of Science Degree Internet Information Systems

Remington College

• Customer Service, Sales & Marketing

background

• Technical experience

• Attention to detail

-highly motivated

PROFESSIONAL EXPERIENCE

Staffworks, Inc. – Tampa, FL Clerical/Administrative/Sales Handled multi-lined phone (inbound & outbound

calling), Typing, Database entry and maintenance,

Sales & Customer Service, Set-up orders, Editing:

Letters of Intent, Grants and Partnership Proposals, and Community Outreach

Written and Verbal Communications

Relationship building & Persuasion

Outside Marketing & Retail sales (display setups & inventory)

Provided information & recommendations

Employee of the Month (most sales)

Tampa Bay Devil Rays – St. Petersburg, FL Team Member Representative Process Management:

Coordinated with team, sponsors and partners for

special events

• Planning for activities, and client interfacing.

• Data-entry logging

• Promoted team, community and activities

• Distributed giveaways

Time-management from pick-up to drop-off

Results: successful crowd perception: event to game- ticket ROIs

SKILLS: Typing, Editing, Negotiation, Relationship Building, Organization, Sales, Persuasion, Written and verbal communication, Time Management, Multi-tasking, Task-completion, Critical thinking, Office Processes ADDITIONAL SKILLS: Research; Client Servicing; Sales; Customer Database Entry and Maintenance; Account Management; Tele-sales; All Microsoft Office tools, plus additional software/programs.

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