Customer Service Associate

Timothy G. Bean

*** ********* ***** ******, ** **239 • ady0ny@r.postjobfree.com • 336-***-****

Experience

Wilson Carter Supply Company, Inc. Denton, NC

Customer Service Associate/Shop Hand Sept..2022 – present

Assist customers during their shopping process with selection and purchasing of items

Perform day end duties including cash handling, inventory counting, and ensuring credits and debits match with number of sales

Deliver materials to local and out of town customers

Assist with preparing purchase orders and make sure necessary inventory is stocked

Made outbound phone calls to customers and answer inbound phone calls

Self-Employed, The Mobile Man Shop Denton, NC

Freelance Carpenter 1982 – present

Independently work with clients to make their construction dreams a reality

Have completed jobs including, but not limited to: remodels, woodworking, preventative maintenance, painting, repairs, minor plumbing, groundwork (fencing), etc.

Loflin Fabrication Denton, NC

Sales Representative/Customer Service Associate May 2020 – Sept. 2022

Assisted clients over the phone by providing information about products and services

Answered incoming phone calls and made outbound phone calls

Managed business accounts and upheld professional relationships with clients by providing updates about orders and helping them with challenges that arise

Guided customers through the ordering process and shipped out parts to multiple states

Midstate Equipment Denton, NC

Sales Representative/Customer Service Associate July 2019 – May 2020

Assisted customers with their orders over the phone and in person, helped load customers’ orders onto their vehicles; prepared purchase orders

Made outbound phone calls and answered incoming phone calls

Helped resolve customer’s product and service issues by assisting with complaints, orders, and other inquiries

Triad Supply & Rental Lexington, NC

Customer Service Associate Feb. 2016 – July 2019

Served customers at the sales counter and on the sales floor by providing product and service information

Assisted with complaints, orders, billing, cancelations, and other inquiries, resolve issues with products and service

Maintained and updated inventory stock

Prepared purchase orders and verify that quality equipment is purchased for the company

Wilson Carter Supply Company, Inc. Denton, NC

Comanager/Customer Service Associate/Shop Hand Sept. 1984 - Jan. 2016

Assisted customers during their shopping process with selection and purchasing of items

Performed day end and month end duties – including cash handling, inventory counting, and ensuring credits and debits matched

Quoted custom orders for customers and built custom orders if needed

Prepared purchase orders and made sure necessary inventory was stocked

Made outbound phone calls to customers and clients, as well as answered phone calls

Skills

Class B CDL License – used for making deliveries if necessary

Fast learner, able to pick up new job duties quickly and effectively

Forklift certified

Flexible, able to help wherever needed

Exceptional communication skills

Goal-oriented

Education: High School Diploma from Denton High School, Class of 1980

Contact this candidate