Customer Service Program Manager

KAROLINA WALLS

Tampa, FL

*************@*******.***

443-***-****

S K I L L S

Customer Service

Marketing/Sales

Event Coordinating

Operation Management

E D U C A T I O N

Institute Of Notre Dame High School

Baltimore, MD

2010 - 2014

HIGHSCHOOL

Recreation & Sport Management

Coastal Carolina University

2014 - 2018

BACHELOR OF SCIENCE

Swim Club - Social Chair

North Myrtle Beach : Howl-O-

Scream event, Marketing Lead

Wheel to Surf

Waccamaw Sports Classic

Involvement

R E F E R E N C E S

Fripp Island Resort Recreation Director

706-***-****

JESSICA MILLER

USA Exterior LLC. CEO

813-***-****

OBI GREEN

E X P E R I E N C E

Nov. 2019 - July 2022

USA Exterior LLC.

OPERATIONS MANAGER

Full comprehension of home exterior products.

Customer service skills/problem solving.

Marketing/sales aspect.

Day to day operations and communication with venders and customers. Home exterior company specializing in modern design home exterior products. NFL Tampa Bay Buccaneers August 2019 - current

GAME DAY CONVERSION CREW

Team member working with event/game day Bucs operation department. Preset up and post game breakdown/events in relation to the Buccaneers during game days and off season.

Decision making as a team unit to complete associated tasks. Professional representation for the Buccaneers organization within networking events and game day.

FIFCO

MARKET SALES REPRESENTATIVE August 2022 - April 2023 Order commitment with on/off premise accounts while coordinating with the distributors.

Product knowledge, organizing associate events, and networking relationships with all involved in the brand.

Sales and marketing strategies to promote various products within seasons. Fripp Island Resort January 2018 - Dec. 2018

RECREATION PROGRAM MANAGER

Starting as a recreation intern to promoted to the Recreation Program Manager. Responsibilities included management/creation/promotion of the 40+ rec. programs.

Supervisor/hiring manager of summer recreation interns. Inventory, budgeting, and scheduling for the resort's recreation department.

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