Customer service
Resume:
Dorothy Willey
CNA/Home Health Aide
Dagsboro, DE 19939
ady0ln@r.postjobfree.com
Work Experience
PSR Front Desk/ Appointment Scheduler
Beebe Healthcare - Lewes, DE
February 2022 to June 2023
• Scheduled patients doctor appointments. Checked patients in and out of office visit.
• Schedule patient's MRI, CT scans, Pet scans and other outpatient tests.
• Verifies medical insurance is up to date and valid.
• Calls physicians offices as needed to obtain patient orders and other medical documents. CNA - Certified Nursing Assistant
Delaware Hospice - Milford, DE
August 2019 to January 2021
• Assisted patients with personal care and turning/repositioning.
• Provided family with emotional support as their family member neared end of life.
• Maintained patient confidentiality and documented activities in patients' charts. CNA/Home Health Aide
Annie Willey via Easter Seals
March 2014 to October 2018
• Assisted with daily medication and filling weekly pill box.
• Assisted with housekeeping and meal preparation.
• Ran patients errands to purchase medicine and/or groceries. CNA - Certified Nursing Assistant
Christiana Care VNA - Millsboro, DE
March 2017 to May 2018
• Assisted patients with ADLs in comfort of their homes
• Provided personal care including bathing, dressing, oral care
• Ran errands for groceries, medication pickup, etc. as needed HUMAN RESOURCES ASSISTANT
FLOW SMART - Seaford, DE
October 2013 to March 2017
• Conducted new employee orientation and ongoing training sessions to review policies.
• Answered customer phone calls regarding order status, placing orders and questions.
• Prepared shop orders for departments in facility to manufacture product for customers.
• Assisted HR manager with obtaining documentation to satisfy quarterly internal audits. Education
Some college in Human Services
Delaware Tech Community College - Georgetown, DE
September 2021 to Present
Additional Information
Professional references:
• Gregory Jeffers- previous co-worker 302-***-****
• Dave Williams- previous supervisor 302-***-****
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