Customer Service Data Entry

Marie K. Hamilton

***** ********, ******** **, ***** 313-***-****

email: ************@*****.***

Objective: My professional objective is to implement my customer service skills in a company that will offer maximum responsibility and challenge, with diversified assignments consistent with my skills and education. Skills: Use clear, concise communication skills in conjunction with organizational skills to perform daily duties. Skilled in handling the public with professionalism and sensitivity • Crisis Intervention • Ability to multi-task and results-oriented• Training, Team, and Leadership Development Work well as a team member or independently• Demonstrated ability to meet the needs of patrons• Interpersonal and Communications skills Microsoft Office • Business Management • customer service skills • hardworking, dependable and trustworthy.

Experience:

Cashier

Citi Trends Redford, MI 10/2018 to current

Help customers with their transactions, help open and close the store, and help with freight and merchandising.

Care Giver

Angel Hands Detroit, MI 11/2011 to 12/2016

Help individuals with an impairment with his or her activities of daily living. Provide vital physical, practical, and emotional support to a person who is elderly, disabled or senior. Treatment Specialist

Holy Cross Children’s Services Detroit, MI 09/2010 to 10/2011 Counseled students faced with stress, alcohol, drugs, and various issues. Provide counseling and social interaction opportunities for juvenile offenders. Assisted Resident’s dealing with psychosocial issues and advocated their needs. Internship

L.I.F.T Women Resource Center Detroit, MI 06/2010-08/2010 Clerical duties including: Answering phones, typing correspondence, data entry, filing and sorting papers, greet customers. Assist in maintaining and distributing program clothing for the women in need of clothes. Provide assistance through walk-in and telephone inquiries.

Call Center

Home Improvement Wayne, MI 05/2006-11/2008

Answer calls from potential customers who have been solicited through advertisements. Schedule appointments for estimates and presentations. Customer Service

Mervyn’s Detroit, MI 02/2004-01/2006

Greet guest services customers in a friendly welcoming manner, collect payments for Mervyns’ credit card accounts, marked down clothing, ad sets and closed down the registers at the end of the shift.

Education

Wayne County Community College Detroit, MI

Degree: Criminal Justice

Dorsey School of Business

Business Administration Certificate 2004

References: Available Upon Request

Contact this candidate