Joann Kenlock

Sacramento, CA *****

ady0iw@r.postjobfree.com

336-***-****

Detail-oriented and knowledgeable Certified Medical Assistant (AAMA) skilled at completing patient- facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Work Experience

Certified Medical Assistant (AAMA)

United Healthcare For Women- Central Carolina OB/GYN - Greensboro, NC July 2014 to August 2022

• Sanitized, restocked and organized exam rooms and medical equipment.

• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

• Called and faxed pharmacies to submit prescriptions and refills.

• Documented vital signs and health history for patients in clinic and prepped in-office surgical procedures; such as IUD and Nexplanon insertion/removal, circumcisions, endometrial ablations, colposcopy, etc.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.

• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Taught patients about medications, procedures and care plan instructions.

• Prepared and administered medications to alleviate patient symptoms.

• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

• Maintained detailed records of test results by entering data and patient information into computer.

• Oriented and trained new staff on proper procedures and policies. Adminstrative Assistant/Adjunct Instructor

Guilford Technical Community College - Jamestown, NC August 2010 to August 2018

· Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

· Executed record filing system to improve document organization and management.

· Developed and updated spreadsheets in MS Excel and databases to track, analyze and report on student performance and enrollment data.

· Monitored premises, proctored CRC WorkKeys test, screened visitors, and updated logs. Education

Associate of Applied Science in Medical Assisting

Guilford Technical Community College - Jamestown, NC August 2012 to May 2014

Skills

• Exam Room Preparation

• Proper Waste Disposal

• Pulse Oximetry

• HIPAA Compliance

• Coordinating Drug Refills

• CLIA Waived Laboratory Testing

• Injection Administration, Immunizations and Flu Vaccinations

• Electronic Health Records- AthenaNet, EPIC EMR

• Telephonic Triage

• Performing Urinalysis

• Vitals Collection and Documentation

• Lab Specimens and Collections

• NST Monitoring

• Assist Endometrial Biopsy

• Family Planning

• Medical Office Experience

• Medication Administration

• EMR Systems

• Microsoft Excel

• Vital signs

• Time management

• Microsoft Office

• Anatomy knowledge

• Microsoft Word

Awards

WorkKeys Career Readiness Certificate-Gold Level

May 2008

The ACT WorkKeys National Career Readiness Certificate (ACT WorkKeys NCRC®) is an assessment- based credential that measures and certifies the essential work skills needed for success in jobs across industries and occupations.

Certifications and Licenses

AED Certification

CNA

Certified Medical Assistant

CPR Certification

BLS Certification

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