Business Development Sales Representative
Resume:
Eddie Tobias Dorsey
***************@*****.***
SUMMARY
Seasoned Sales Representative/Dispatch Coordinator with over 10 years of experience in B2B sales, outbound calls / emails, lead generation, cold calling, and account management. Specialize in working with carriers/owner operators to provide professional logistic dispatch solutions. Searching load boards, booking loads, negotiating best rates, and handling all administrative back office paperwork between shippers and carriers (invoicing, rate confirmations, POD’s, shipper/broker credit and factoring verification etc.). PROFESSIONAL EXPERIENCE
Dispatch Sales / Coordinator Dec 2019 - Current
Efficient Logistics LLC, Chicago, IL
● Managed weekly and monthly sales key performance metrics reports.
● Completed 100 plus cold-calls daily to targeted prospects to set sales appointments.
● Scheduled drivers to make freight deliveries and collect shipment packages.
● Communicated with shippers / brokers about freight details, delivery or pickup times, and special handling requests.
● Prepared dispatch documents, as well as generating freight bills and invoices.
● Maintained records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
● Kept track of transportation regulations and laws to ensure that truck drivers comply.
● Reviewed drivers’ logs, including dispatched calls and arrival times.
● Monitored truck repairs and maintenance schedules.
● Logged customer shipping schedules and complaints. Sales / Business Development Representative Aug 2018 - Dec 2019 LotLinx, Inc., Chicago, IL
● Helped build the sales pipeline and contribute to the overall growth of our company by supporting our Senior Account Executives
● Researched key influence makers and constructed prospecting lists
● Worked on Outbound phone calls and emails to qualify prospects
● Scheduled qualified appointments for Senior Account Executives
● Partnered with Senior Account Executives to gain sales techniques and learning best practices
● Met or exceed goals / metrics on a daily, weekly, and monthly basis
● Managed, tracked, and reported all activities in Salesforce Sales / Business Development Representative Dec 2015 - Nov 2017 Think Safe, Inc., Chicago, IL
● Managed / guided organizations in developing comprehensive states compliant AED and First Aid
● Involved in training program solutions that meet / adhere to OSHA best practices and state & local civil liability immunity laws
● Managed, tracked, and reported all activities in Salesforce and worked on MS Office suite
● Assisted in advancing initiatives that improve processes, reduce costs, mitigate liability risk in school safety, workplace safety, and emergency response programs
● Expert in First Aid and CPR Training Solutions
● Specialized in technology solutions for safety & first aid including online training, Automated External Defibrillators (AED), and Emergency Instruction Devices (EID)
● Specialized in strategic sales and national / international account development
● Worked on high volume of outbound cold calling and directed campaigns
● Worked in technical and industrial sales & marketing Page 2 of 2
Business Case Representative Dec 2012 - Nov 2015
Transamerica Financial Advisors Inc., Cedar Rapids, IA
● Answered inbound calls / provided customer service to external and internal customers
● Received, reviewed, and communicated new insurance applications for missing information, i.e., forms, signatures, & policy criteria etc.
● Reviewed for all compliance related activities based on individual regulations for clients
● Organized / prioritized workload to ensure case is processed, issued, & placed in a timely manner and while maintaining frequent communication to manage customer expectations
● Followed up with insurance agents on policy delivery requirements, including application amendments, health statements, and insurance premium etc., to ensure policy is placed within specified timeframe Account Executive Nov 2010 - Nov 2012
Ovation Networks, Inc., Cedar Rapids, IA
● Developed new business opportunities and serviced existing accounts
● Placed high volume outbound calls to customers with a strong focus on 2 step closing
● Monitored post-sale and follow up activities of customers
● Developed relationships to provide customer-centric solutions and resolve concerns as needed
● Created sales proposals to acquire small to mid-sized multi-unit accounts Sales Representative Apr 2006 – Apr2010
Advance Me Inc., Chicago, IL
● Generated leads, set appointments, sold financial products B2B using Sales Genie, and switchboard for cold call prospecting
● Handled telephone inquiries from customers, vendors, and outbound sales representatives
● Processed order requests efficiently received via telephone, e-mail, and facsimile
● Provided accurate quotes / product information to customers in a timely and efficient manner
● Drove sales by up-selling / cross selling and acquiring new business
● Provided support to the outbound sales department by keeping them updated on their customer accounts, prepared quotes, bids, and reports
EDUCATION
Control Data Institute CBA, Certified Administrative Manager MacMurray College AAS, Business Applications
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