PROFILE

Aspiring Entrepreneur and customer-focused Operations Management Professional, innovative and talented, with over 4 years of expertise and intensive studies in Information Technology, Software Programming and Improvements, Architecture, Solution Delivery, Incident Management, System Engineering, Advanced Statistics, and Business Intelligence. Results-driven achiever and trusted advisor with excellent business acumen and communication skills; a strong emphasis in Analytics, Retail Merchandising, Sales, Associate Development, Project Management, and first-class Customer Relations. Currently pursuing a BS in Computer Science poised to transition solid background to a Management position with opportunities for growth and advancement that will benefit from my experience and cross-functional leadership abilities. AREAS OF EXPERTISE

Public Speaking/Writing, Essays/Research/Creative Vision Team Building/Leadership & Training Conduct Meetings & Present to Various Management Levels Decision Maker, Prioritize & Delegate Defining Project Priorities, Maximizing Productivity Identifying Growth Opportunities Communicating Ideas & Concepts Business Strategy & Execution Coaching/Mentoring Strategic Planning & Scheduling Project Coordination Risk Analysis PROFESSIONAL ATTRIBUTES

Strong analytical and critical thinking skills, leadership qualities, and solid verbal, written and technical communication abilities

Experienced in all facets of software development, from requirements analysis to system implementation, customer training, and support, with a strong background in C, C++, JAVA, multiple scripting languages, designing standalone applications, test programs and entire Software test systems

Highly organized, motivated, and diligent with significant background in Programming

Comprehensive experience leading projects seamlessly from front end engineering design through detailed engineering, turnover, commissioning, and startup following client standards and procedures

Highly organized, with the ability to multi-task and make decisions in a fast-paced environment, responds quickly and effectively to problems. Flexible to changing priorities

Multi-faceted and astute professional, providing management experience with the ability to effectively communicate across all organizational levels

Excellent proficiency in MS Office products and numerous software applications TECHNICAL EXPERTISE

INDUSTRY PROFICIENCIES/

PROJECT MANAGEMENT

Hardware & Software Installation, Testing, Deployment, & Maintenance Conducting Gap Analysis Between Business Requirements & Software Plan, Implement, & Coordinate Technical & Administrative Programs Creating Functional Requirements as an Input to Application Design Advanced Troubleshooting & Repair, Preventative Maintenance Organizational Behavior & Basic Information Systems Solutions Development, Design & Architecture Build, Test, & Deploy Activities Solving Complex Configuration Problems Testing/Debugging/Evaluation Technical Support/Simplification of IT Programming & Architecture Technology Solutions & Requirements Architecture Blueprinting Documenting Business Requirements Maintain Data Integrity Data Mining, Analysis & Manipulation Technology Integration Functional & Performance Testing Data Modeling (ERD) Analysis, Reporting & Forecasting Defining Processes Data Mining & Data Warehousing Technical Advisor

Business Requirements Analysis Ad Hoc Reporting

Building Reports & Dashboards Solution Delivery

OS/ DATABASE/ LANGUAGES/

TECHNOLOGIES

Python C++ C C# Java

Christopher B. Collins 1300 Wheatberry Lane, Allen, TX 75002

972-***-**** ady0hn@r.postjobfree.com

Christopher B. Collins 2

NOTABLE ACCOMPLISHMENTS

Consistently exceeded sales and organizational goals and customer expectations throughout tenure

Credited, in all roles, with independent judgment, professionalism, collaborative approach, and business integrity in alignment with company vision, mission, and values

Recipient of numerous industry and academic honors, commendations, awards, and promotions

Accomplished public speaker to an audience of other students.

Was the leader of my UNT Information Technology Capstone Project EXPERIENCE

Jan 2019 - Jan 2020 Cashier, Dollar Tree, Allen, TX Assisted with front-end/retail operations. Responsible for sales, customer service, and co-worker training.

• Assisted customers with purchases, processed cash, and credit transactions; drawer management

• Maintained advertising displays and assisted with placement of new merchandise

• Inventory control; restocked and organized merchandise in front lanes Aug 2016 - Feb 2017 Courtesy Clerk, Toys"R"Us, Allen, TX Provided administrative and technical support to staff members, including data entry, document management, email correspondence and oversight of office equipment.

• Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs PERFORMANCE LIST

• Write and perform SQL queries to retrieve data from database based on business needs

• Write programs using SQL to update databases

• Research, design, develop, test, debug, and maintain systems using to meet with clients’ requirements

• Capturing & Measuring Operational & Service Quality Data

• Object-oriented Design and Analysis (OOA and OOD)

• Software testing and quality assurance; integrate new software interfaces with existing systems

• Performance tuning, improvement, balancing, usability, and automation

• Provide support to end users in the selection, procurement, usage, and maintenance of software programs and hardware; maintain compliance with departmental standards and procedures EDUCATION

University of North Texas, Denton, TX, 2020 - 2023 Bachelor of Science degree in Information Technology Course studies include Computer Networks, Foundations Cybersecurity, Foundations Cybersecurity Lab, Enterprise Systems Architecture, Social Issues Computing, Foundations of Database Systems, Information Tech Project Management, Human Computer Interface, Internet Programming, Systems Programming, Game Programming I, Calculus II, Mechanics, Mechanics Lab, Data Structures, Computer Science II, Foundations Computing, Probability, Physics Mechanics, Physics Mechanics Lab, Logic Design, Calculus II, Technical Writing, Computer Science I, II, Foundations in Data Structures

Used Microsoft Excel to develop inventory tracking spreadsheets

Resolved product issue through consumer testing

Supervised team of 3 other staff members

Worked closely with team of 4 in the development of our own shell program

Achieved cohesion through effectively helping with keeping the group focused on the task at hand

Documented and resolved a bug in a game I was developing with my group Collin College, Plano, TX, 2017-2019

Associate of Science degree in Computer Science

PROFESSIONAL ASSOCIATIONS

Association of Information Technology Professionals Association for Computing Machinery