*** ******* **., **********, ** ***** • 412-***-**** • ady0fp@r.postjobfree.com

Trenton Gorrell

Qualification Summary

Agilist with hands-on experience in analyzing client issues and providing solutions.

Experience as an Agile Coach, Scrum Master, Business Analyst, and Subject Matter Expert.

Possess expertise in Agile Methodologies as well as many certifications from SAFe.

Intellectually and competitively equipped to excel in a fast-paced and challenging environment. Professional Experience

Oct 2020-Present enGen (formally HM Health Solutions) Pittsburgh, PA Scaled Agile Coach

Coached teams, Scrum Masters, Product Owners and Leadership team on Agile values, and principles to promote continuous improvement in practices and artifacts.

Worked closely with the Product Owners in backlog management and continuous delivery of features.

Conducted classes for Safe certifications within the organization to assist with the Agile Transformation. In total there have 1been over 1700 resources trained over the various certifications such as SAFe for Teams, Leading SAFe, DevOps, SAFe Scrum Master, SAFe Lean Portfolio Management, Agile Product Management, and SAFE Product Manager/Product Manager.

Focused on training Product Owners to write good user stories, prioritize the work based on business value and maximizing value.

Lead Coach in the Agile transformation of a product area consisting of 20 teams and four additional coaches.

Conducted weekly training sessions around Digital AI Agility tooling integrations for enterprise use. July 2018-Oct 2020 HM Health Solutions Pittsburgh, PA Scrum Master

Experience with Agile Scrum and LEAN methodologies.

Worked closely with the Product Owners in backlog management and continuous delivery of features.

Provided analytics and decision-support tools used as the basis for senior departmental managers on performance and potential areas for action.

Educated and reinforced scrum methodology and agile framework to team members and stakeholders.

Established and promoted the agile mindset through the Agile Community of Practice. Feb 2015-July 2018 Verizon Small Business Pittsburgh, PA Small Business Consultant

Fielded incoming calls from potential customers, analyzed their company and needs, and presented them with the appropriate solutions to help their business flourish.

Up-sell and cross-sell new products or services to existing customers.

Meet the daily and monthly sales goals by offering strategic products to new and existing customers.

2017 Club 100 member-Overall productivity of over 110% to Goal for 2017. 412-***-**** • ady0fp@r.postjobfree.com

Trenton Gorrell

Aug 2014-Feb 2015 UPMC Health Plan Pittsburgh, PA

Medicare Concierge

Served as a concierge to members of the Medicare Community and members of the UPMC for Life and UPMC for You Advantage Plans.

Responsible for meeting customer satisfaction goals on a daily and weekly basis and aim to achieve the overall goal of ‘One Call Resolution’.

Member of a JD Power Certified Contact Center for 2014.

Responsible for educating members of the importance of preventative care and living an overall healthy lifestyle.

Oct 2007-Dec2017 Gorrell Landscaping LLC Pittsburgh, PA Owner

Estimated materials, supplies, labor assignments, and total costs for landscape projects; prepare contract specification for all site improvements.

Interviewed, hired, trained, and supervised assigned staff, conducted annual performance reviews and managed personnel.

Prepared, reviewed, and managed the annual budget.

Developed and utilized new marketing tools for various marketing campaigns such as web-based, direct mail, and personal referrals.

Aug 2005-Oct 2007 The Peer Group, INC Edison, NJ

Medical Marketing Associate

Conducted 1000+ presentations to physicians involving 5 different disease states.

Responsible for developing and implementing study guides in conjunction with the client’s goals and overall expectations for the project.

Responsible for training new project members on disease states, study data, competitor information, meeting presentations, and reporting procedures.

Worked in conjunction with our sister company MRx Health to provide ethnographical research and educational material for top pharmaceutical companies. Education

Dec 1999-May 2001 Eastern Illinois University Charleston, IL Master’s in Business Administration

Aug 1995-Dec 1999 Eastern Illinois University Charleston, IL B.S. in Administrative Information Systems

Licenses and Certifications

Certified SAFe 6 Practice Consultant Certified SAFe 6 Scrum Master Certified SAFe 6 Product Owner/Product Manager Certified SAFe 6Lean Portfolio Manager Certified SAFe 6 Advanced Scrum Master

Certified SAFe 6 Release Train Engineer

Certified SAFe 6 DevOps Practitioner

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