D

Kizzy Anne

Davis

646-***-****

ady0es@r.postjobfree.com

m

Orlando, FL 32835

SUMMARY

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in product or services to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

SKILLS

Typing

EXPERIENCE

Sales Ambassador

Seaworld Theme Park Jul 2021 to Current

A point of contact between business and customers ensuring that customers recieves the correct product and services.

Patient Area Cleaner

Advent Health Hospital Jul 2020 to Apr 2021

Detailed cleaning of all rooms and areas ensuring cleanliness with the use of germicides.

Housekeeper Expert

Cleaning Services Mar 2018 to Mar 2020

Employed deep-cleaning techniques for areas in need of additional sanitation. Returned rooms to occupant-ready status to satisfy future guests. Dispatcher/Accounting Clerk

Guardsman Group Limited May 2011 to Sep 2017

Dispatching of the relevant crews in the collection of customers money taking it to their respective financial institutions.

Processed both outgoing and incoming payments and invoices. Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.

Court Reporter/ Typist

Jamaica Constabulary Force Sep 2009 to Jun 2011

Reiterated documented information to provide details of prior conversations. Accompanied clients to personal and professional appointments to translate necessary information through transcription.

Evaluated and edited transcriptions to verify error-free reporting. Senior Central Station Operator

Hawkeye Electronics Security Apr 2002 to Jul 2007

Handled incoming and outgoing calls according to standard operating procedures. Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.

Liaise with clients regarding triggered alarms from their homes and or offices. Front Desk Agent

Alhambra Inn Hotel, Restaurant Apr 1999 to Aug 2002 Made and confirmed reservations for guests staying on property and for offsite services such as dinner and entertainment

Answered telephones and greeted visitors to assist, answer questions and direct. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.

Worked with housekeeping and maintenance staff to address and resolve building and room issues.

Posted charges, updated accounts and issued bills to departing guests. Handled payment processing and provided customers with receipts and proper bills and change.

Receptionist

Heart Trust, NTA Jan 1997 to Jun 1998

Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system. Updated and recorded customer or client information to maintain accounts. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Sorted incoming mail and directed to correct personnel each day. Greeted and directed visitors to appropriate personnel and answered average of

[Number] calls and emails daily.

Scheduled and confirmed appointments and meetings for management team. EDUCATION AND TRAINING

CNA License in Nursing Assistant

Prometric May 2022

Certificate in Supervisory

University of The West Indies May 2013

Kingston Jamaica, Jamaica

Diploma: Business Administration

Caribbean Institute of Business Jan 2013

Jamaica WI

Certificate in Typing Fitz

Fitz Henley's Business College Jan 2002

KIngston Jamaica, Jamaica

High School Diploma

Knox High School Sep 1995

Jamaica WI

Contact this candidate