Business Development Sales Representative
Resume:
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Jennifer Dishner
Salem, VA *****
**********@*****.***
Summary
Hardworking and successful business development professional develops strategic plans to market products and services for Home Health companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Exceptional sales, service and business planning knowledge. Skills
Communication
Customer relationships
Managing client relationships
Networking
Teamwork
Ability to work under pressure
Sales and Marketing Expertise
Needs assessments
Experience
February 2023 to
July 2023
February 2022 to
September 2022
Valley Ridge Home Health
Christiansburg, VA
Business Development Director
Assisted with marketing campaigns with Highland Ridge Rehab Center.
Increased profitability by growing customer base.
Developed new areas of growth.
Built relationships with Hospitals, Nursing homes and Physicians offices Interim Healthcare
Salem, VA
Business Development Representative
Effectively built relationships with both established and potential customers.
Worked with current clients to assess needs and develop improvement plans.
Established strong client relationships to drive business development.
Increased bottom-line profitability by growing customer base.
Increased profitability and revenue in sales.
Assisted with special projects supporting sales and marketing campaigns. October 2020 to
February 2022
Brookdale Senior Living of Roanoke
Roanoke, Virginia
Sales Manager
Maintains professional network of potential clients and business opportunities.
Arranged pre-admission tours to families to lessen anxiety of admission.
Keep strong relationships with Hospitals, Physician offices, Nursing homes and other Assisted Living Communities.
Maintain relationships with "A place for Mom" and other computer sites. May 2020 to
December 2020
Watertree Health Prescription Discount Card
Roanoke, VA
Pharmaceutical Sales Representative
Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
Educated customers on product features and technical details to highlight benefits.
Traveled to various locations to educate our card in Virginia and West Virginia
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November 2013 to
October 2019
Advanced Health Services
Roanoke, VA
Account Executive
Identified potential customers and evaluated market potential.
Developed relationships with Lewis Gale Medical Center casemanagers, Carillon Roanoke Memorial Hospital casemanagers, Bedford Hospital casemanager and UVA casemanagers.
Developed relationships with Nursing homes social workers, Friendship South, Springtree and several other nursing homes.
Provide individualized customer service to maintain longevity of accounts.
Communicated with clients via email, phone and in-person meetings.
Collaborated with other key personnel to determine opportunities that would provide growth to our company and great care for the patients.
Used effective communication and interpersonal skills when meeting and speaking with clients which promoted long-lasting relationships.
Explained and demonstrated our services in terms client could understand and relate to.
Met with patients in the hospitals, nursing homes and Assisted Living Facility.
Identified and achieved standards and expectations of our company.
Tracked sales through our 3 Legged stool reports and Growth plans on a weekly basis for upper management.
Contacted referral sources, alerting clients of our services we provide.
Provide education to multiple Doctors offices through luncheons and weekly visits. November 2003 to
November 2013
Pheasant Ridge Nursing And Rehab
Roanoke, VA
Admissions and Marketing Director
Met with patients for smooth transition for Rehab placement.
Weekly reports to upper management.
Weekly meeting for growth and for care of the patients.
Worked with staff to help coordinate admissions. September 2002 to
November 2003
Avante
Roanoke, VA
Social Worker
Communicated with relatives of patients about diagnoses and treatment programs.
Evaluated and addressed individual client needs and concerns.
Produced referrals for various community resources, including housing and transportation services.
Advised patients on community resources, made referrals and devised realistic treatment plans.
Set up family meetings with staff of the facility to discuss the care and discharge plans for the patients.
Educated residents and families regarding community resources.
Managed caseloads and acted as an advocate for client rights. April 2002 to August
2002
League Of Older Americans
Scarborough, ME
Case Manager
Supported uninsured and under-insured patients in obtaining medications through grants and community resources.
Produced referrals for various community resources, including housing and transportation services.
Interviewed clients individually and in family groups to determine what services would best address specific needs.
Acted as liaison between clients and community agencies to arrange for assistance
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in housing and their individual needs.
Met with supervisor weekly to discuss cases and brainstorm new strategies. December 2001 to
April 2002
Piper Shores Nursing And Rehab
Scarborough, ME
Social Worker
Educated residents and families regarding community resources.
Interviewed clients individually and in family groups to determine what services would best address specific needs.
Communicated with relatives of patients about diagnoses and treatment programs.
Set up family meetings with facility staff to discuss discharge plans with patients and family.
Education and Training
Radford University
Radford, VA
Social Work Bachelor of Science
Virginia Western Community College
Roanoke, VA
Mental Health Associate of Science
Virginia Western Community College
Roanoke, VA
Elementary Education Associate of Arts
Certifications
Graduate of National Association of Pharmaceutical Sales Representative's Pharmacology/Pharmaceutical Sales Training Program
CNPR Number: 660162019
Activities and Honors
Member of the National Association of Pharmaceutical Sales Representatives.
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