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Jennifer Dishner

Salem, VA *****

540-***-****

ady0e9@r.postjobfree.com

Summary

Hardworking and successful business development professional develops strategic plans to market products and services for Home Health companies. Skilled at building and maintaining customer relationships, developing partnerships and strengthening vendor connections. Exceptional sales, service and business planning knowledge. Skills

Communication

Customer relationships

Managing client relationships

Networking

Teamwork

Ability to work under pressure

Sales and Marketing Expertise

Needs assessments

Experience

February 2023 to

July 2023

February 2022 to

September 2022

Valley Ridge Home Health

Christiansburg, VA

Business Development Director

Assisted with marketing campaigns with Highland Ridge Rehab Center.

Increased profitability by growing customer base.

Developed new areas of growth.

Built relationships with Hospitals, Nursing homes and Physicians offices Interim Healthcare

Salem, VA

Business Development Representative

Effectively built relationships with both established and potential customers.

Worked with current clients to assess needs and develop improvement plans.

Established strong client relationships to drive business development.

Increased bottom-line profitability by growing customer base.

Increased profitability and revenue in sales.

Assisted with special projects supporting sales and marketing campaigns. October 2020 to

February 2022

Brookdale Senior Living of Roanoke

Roanoke, Virginia

Sales Manager

Maintains professional network of potential clients and business opportunities.

Arranged pre-admission tours to families to lessen anxiety of admission.

Keep strong relationships with Hospitals, Physician offices, Nursing homes and other Assisted Living Communities.

Maintain relationships with "A place for Mom" and other computer sites. May 2020 to

December 2020

Watertree Health Prescription Discount Card

Roanoke, VA

Pharmaceutical Sales Representative

Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.

Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.

Educated customers on product features and technical details to highlight benefits.

Traveled to various locations to educate our card in Virginia and West Virginia

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November 2013 to

October 2019

Advanced Health Services

Roanoke, VA

Account Executive

Identified potential customers and evaluated market potential.

Developed relationships with Lewis Gale Medical Center casemanagers, Carillon Roanoke Memorial Hospital casemanagers, Bedford Hospital casemanager and UVA casemanagers.

Developed relationships with Nursing homes social workers, Friendship South, Springtree and several other nursing homes.

Provide individualized customer service to maintain longevity of accounts.

Communicated with clients via email, phone and in-person meetings.

Collaborated with other key personnel to determine opportunities that would provide growth to our company and great care for the patients.

Used effective communication and interpersonal skills when meeting and speaking with clients which promoted long-lasting relationships.

Explained and demonstrated our services in terms client could understand and relate to.

Met with patients in the hospitals, nursing homes and Assisted Living Facility.

Identified and achieved standards and expectations of our company.

Tracked sales through our 3 Legged stool reports and Growth plans on a weekly basis for upper management.

Contacted referral sources, alerting clients of our services we provide.

Provide education to multiple Doctors offices through luncheons and weekly visits. November 2003 to

November 2013

Pheasant Ridge Nursing And Rehab

Roanoke, VA

Admissions and Marketing Director

Met with patients for smooth transition for Rehab placement.

Weekly reports to upper management.

Weekly meeting for growth and for care of the patients.

Worked with staff to help coordinate admissions. September 2002 to

November 2003

Avante

Roanoke, VA

Social Worker

Communicated with relatives of patients about diagnoses and treatment programs.

Evaluated and addressed individual client needs and concerns.

Produced referrals for various community resources, including housing and transportation services.

Advised patients on community resources, made referrals and devised realistic treatment plans.

Set up family meetings with staff of the facility to discuss the care and discharge plans for the patients.

Educated residents and families regarding community resources.

Managed caseloads and acted as an advocate for client rights. April 2002 to August

2002

League Of Older Americans

Scarborough, ME

Case Manager

Supported uninsured and under-insured patients in obtaining medications through grants and community resources.

Produced referrals for various community resources, including housing and transportation services.

Interviewed clients individually and in family groups to determine what services would best address specific needs.

Acted as liaison between clients and community agencies to arrange for assistance

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in housing and their individual needs.

Met with supervisor weekly to discuss cases and brainstorm new strategies. December 2001 to

April 2002

Piper Shores Nursing And Rehab

Scarborough, ME

Social Worker

Educated residents and families regarding community resources.

Interviewed clients individually and in family groups to determine what services would best address specific needs.

Communicated with relatives of patients about diagnoses and treatment programs.

Set up family meetings with facility staff to discuss discharge plans with patients and family.

Education and Training

Radford University

Radford, VA

Social Work Bachelor of Science

Virginia Western Community College

Roanoke, VA

Mental Health Associate of Science

Virginia Western Community College

Roanoke, VA

Elementary Education Associate of Arts

Certifications

Graduate of National Association of Pharmaceutical Sales Representative's Pharmacology/Pharmaceutical Sales Training Program

CNPR Number: 660162019

Activities and Honors

Member of the National Association of Pharmaceutical Sales Representatives.

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